Previous events
All previous events
Lunchtime Webinar - Is a Pension good for your Business?
In this Seminar Darren Amos will discuss the options available to fund retirement through your business, including actual Pension schemes, Buy to Let property and other forms of investment. Darren will look at why it is essential to have a properly planned retirement strategy as a central part of your overall financial planning.
View event detailsWEBINAR - Sales Mastery: Hello Science, Goodbye Myths
We know more than ever before about the human brain and how we make decisions – but most of us are still unaware of how to apply these new insights to selling. Most sales methods have not adapted to today’s selling climate. By applying insights from neuroscience research, we demonstrate how traditional selling behaviours can actually result in alienating customers. We explain why this happens and the methods that should be used to really boost sales – especially when we cant always meet face-to-face.
View event detailsEnabling Womens Careers - 8th May - The Heroine's Journey
Join us for this months Enabling Women's Careers Session. An exploration into the heroine's journey, This session will be live online on Zoom. It will not be recorded as we aim to create an environment as close to an in person session as possible which is safe space for members to express themselves, network and grow. These sessions are for all levels of PFS and CII and future topics will be established from member feedback within the group. The sessions are facilitated by Caroline who is a Certified Coach and NLP Trainer, however, these sessions are an exploration for all and so please bring your top tips to share with other members of the group and be open to explore and encourage each other. Please allow up to 90 minutes for this session and have your camera on to be able to interact with the group.
View event detailsProfessional Liability - Intermediate
Covering liability is probably a cover that you sell on every policy, particularly Public & Employer’s Liability. But, what about those businesses who are liable who provide professional advice? If Professional indemnity isn’t something that you deal with frequently, it can be quite difficult to get your head around the core mechanics of how these policies work. In this course, we will be exploring how a business can be professionally liable before we understand the different policies that are available. We will also be discovering the legal remedies and underwriting factors.
View event detailsDiscover the impact of second-hand trauma when dealing with distressing claims
In this IIL claims webinar, Bijal Fatania and Hursh Pratap Singh talk about the discovery of second-hand trauma when dealing with distressing claims, and most importantly, how improved support is required for the insurance industry.
View event detailsWEBINAR - Insuring Non-tangible Assets
Insuring non-tangible assets: In the modern business world, many businesses have valuable but non-tangible assets. Purchasing adequate insurance for such assets can be difficult. This session looks at the main types of intangible assets and the current insurance position for these.
View event detailsFinancial Conduct Authority – Introduction to Regulation of General Insurance
"This session is designed as an introduction or a refresher to the regulation of general insurance for intermediaries in the UK. As such, it delivers an overview of core elements of the UK’s regulatory framework, who the regulations apply to, ICOBS, on core regulatory principles and rules across GI. This session does not cover the minute details of the rules of the FCA, and as such the course should not be relied upon on when making compliance decisions for your organisation. "
View event detailsWEBINAR - Neurodiversity in the Workplace
In this session we will take a top-level look into the broad spectrum of neurodivergence including Autism Spectrum Disorders, ADHD and Dyslexia. We will explore the challenges and opportunities neurodiversity presents to both the individual and the organisation, and the different ways we can better support neurodiverse employees and make the workplace more inclusive.
View event detailsEnabling Womens Careers - 10th April - How to Escape Lifes Drama
Join us for this months Enabling Women's Careers Session. How to escape lifes Drama - An introduction to transactional analysis This session will be live online on Zoom. It will not be recorded as we aim to create an environment as close to an in person session as possible which is safe space for members to express themselves, network and grow. These sessions are for all levels of PFS and CII and future topics will be established from member feedback within the group. The sessions are facilitated by Caroline who is a Certified Coach and NLP Trainer, however, these sessions are an exploration for all and so please bring your top tips to share with other members of the group and be open to explore and encourage each other. Please allow up to 90 minutes for this session and have your camera on to be able to interact with the group.
View event detailsEnabling excellent customer service
Join us for this interactive session which will be hosted Live-online on Zoom. We aim to make this session as close to an in person session as possible and so please have your camera's on where possible so that you can interact fully with other members of the group.
View event detailsWEBINAR - Challenging for Sales and Client Success
For decades B2B organisations in solution selling have focused their sales approach on understanding client needs and building strong relationships. But research in recent years has clearly established that this is no longer enough, and that the very best salespeople go beyond traditional consultative and solution selling to ‘challenge’ their clients in multiple ways. This session introduces the ‘Challenger Sale’.
View event detailsCyber Liability
"Cyber Insurance is fast becoming an essential insurance cover for those who run business. This course aims to demystify some of the language used and look at the kind of events that can happen. We will take a look at the elements of cover that fall within this subject as well as some of the underwriting concerns. We will use real life examples of what can go wrong and how a cyber insurance policy can offer both protection & peace of mind This is an introduction course which will be suitable for anyone who wants to understand more about the subject in order to feel confident in discussing with their clients."
View event detailsVirtual IF1 (Insurance, Legal and Regulatory) Taster Seminar
Northampton Insurance Institute in conjunction with Alison Cooper FCII, Director of ACT One Training Services Ltd are hosting a taster seminar for IF1. This live zoom seminar is designed for those thinking of embarking on their CII Qualification journey or those that have recently enrolled for the Certificate in Insurance.
View event detailsEnabling Womens Careers - 6th March - International Women's Day
Join us in Celebration of International Women's Day - Inspire Inclusion! This session will be live online on Zoom. It will not be recorded as we aim to create a safe space for members to express themselves, network and grow. Please have your camera on so that we can make the experience as close to in person as possible. These sessions are for all levels of PFS and CII and future topics will be established from member feedback within the group. The sessions are facilitated by Caroline who is a Certified Coach and NLP Trainer, however, these sessions are an exploration for all and so please bring your top tips to share with other members of the group and be open to explore and encourage eachother. Please allow up to 90 minutes for this session.
View event detailsDefined Benefit Pension Advice External CPD Event with Peter Lawlor of Expert Pensions
Join Peter Lawlor for this face to face event where he will discuss Defined Benefit Pension
View event detailsInsurance History: Past & Present
Join Howard Benge from the Insurance Museum for a quick journey through the history of insurance and take a look at what an insurance museum can do today. Howard Benge is a museum and heritage professional who specialises in public engagement. He has worked at the City of London Corporation, National Trust and Imperial War Museum. He is Chairman of the Old Talbot House Foundation.
View event detailsUnderstanding Personal Lines Claims Handling
This webinar delivered by Alan Chandler one of the leading presenters in the UK looks at what a personal line claims handler would look for in the event of a claim. The webinar explores the importance of early notification of claim by the policyholder, what information a Personal Lines claims handler will typically seek and when they will use an outsourcer. The presentation will also explore the insurers obligations under the Enterprise Act 2016 and why they must settle promptly. Finally, we will explore when a policyholder can approach the FOS over a claim.
View event detailsWEBINAR - Opportunistic fraud is on the rise, how are insurers combatting the risk?
Experts in the insurance industry are talking about a rise in insurance claims fraud by 25%-40% in 2023/2024 as a result of the cost of living crisis and the financial squeeze on individuals and businesses. This session looks at what opportunistic fraud is, where the pressure points are and how insurers might respond using a combination of data, intelligence, technology and expertise.
View event detailsWEBINAR - Risk Management Fundamentals
This workshop aims to explore risk management and its relationship with insurance, both from a broker and underwriter perspective. We will look at how the client can reduce or minimise risk and what organisations related to insurance can do to help.
View event detailsWEBINAR - Creating a Growth Mindset for Enhanced Productivity
Our mindset exerts a major influence on the way we deal with our colleagues, teams and customers. It shapes our thinking and our emotions. Research shows that adopting a growth mindset can double productivity. This is an immersive, vivid and compelling experience, which will leave you with insight and renewed motivation to act.
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