Previous events

All previous events

Annual General Meeting 2020

  • Tue 28 Apr 6:00 pm – 7:30 pm

We need you! (To get involved in our AGM, that is...)

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The Supreme Court on Vicarious Liability. Have we reached the final destination? - Webinar 2

  • Tue 21 Apr 12:00 pm – 1:00 pm
  • Webinar
    • Jeff Heasman

On 1 April 2020, the Supreme Court handed down its judgments in two highly important cases for employers and the insurance industry: Various Claimants v Barclays Bank and Various Claimants v Morrisons. This thought-provoking webinar will look at both sides of the argument and assess how best employers and the insurance industry can adapt to these recent developments.

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Raise your Visibility for Career Success

  • Mon 20 Apr 1:00 pm – 2:00 pm
  • Webinar
    • Susan Heaton-Wright

How is it that some people rapidly climb the career ladder whilst others – who might be equally as good, remain at a lower level? This is a virtual version, though very interactive.

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Communicating with Customers in Difficult and Uncertain Times - Webinar 3

  • Thu 16 Apr 4:00 pm – 5:00 pm
  • Webinar
    • Jeff Heasman

The spread of COVID-19 has created difficult and uncertain times for customers and the insurance industry. This webinar will provide a strategy on how to communicate with customers in the current climate in a way that will reduce anxiety, provide clarity and keep the customer on-board.

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The Supreme Court on Vicarious Liability. Have we reached the final destination?

  • Wed 15 Apr 12:30 pm – 1:30 pm
  • Webinar
    • Jeff Heasman

On 1 April 2020, the Supreme Court handed down its judgments in two highly important cases for employers and the insurance industry: Various Claimants v Barclays Bank and Various Claimants v Morrisons. This thought-provoking webinar will look at both sides of the argument and assess how best employers and the insurance industry can adapt to these recent developments.

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Communicating with Customers in Difficult and Uncertain Times - Webinar 2

  • Tue 07 Apr 12:00 pm – 1:00 pm
  • Webinar
    • Jeff Heasman

The spread of COVID-19 has created difficult and uncertain times for customers and the insurance industry. This webinar will provide a strategy on how to communicate with customers in the current climate in a way that will reduce anxiety, provide clarity and keep the customer on-board.

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How Employers Liability, Public Liability and Products Liability can arise and how best to set covers in place for your clients

  • Mon 06 Apr 5:00 pm – 6:00 pm
  • Webinar
    • Alan Chandler

This webinar will cover how Employers Liability, Public Liability and Products Liability can arise and how best to set covers in place for your clients. The presentation is one hour and will be applicable for brokers, underwriters, claims staff and loss adjusters, plus anyone who is studying the CII diploma module M96 Liability insurances

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Communicating with Customers in Difficult and Uncertain Times

  • Wed 01 Apr 12:00 pm – 1:00 pm
  • Webinar
    • Jeff Heasman

The spread of COVID-19 has created difficult and uncertain times for customers and the insurance industry. This webinar will provide a strategy on how to communicate with customers in the current climate in a way that will reduce anxiety, provide clarity and keep the customer on-board.

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Sales and Service: a new warning from the FCA about distribution chains

  • Tue 31 Mar 6:00 pm – 7:15 pm
  • The Mandolay Hotel & Conference Centre
    • Jeff Heasman

***Postponed until further notice*** In this session we will look at the key findings and recommendations from the FCA´s Thematic Review and discuss the FCA´s expectations and next steps.

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Coronavirus Business Continuity: Best Practice in Managing Teams Remotely

  • Tue 31 Mar 3:00 pm – 4:30 pm
  • Webinar
    • Sarah Stoddart Burrows

Are you ready to start managing remote teams? This webinar will give you the information you need to successfully manage your teams remotely.

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The Art of Disagreement

  • Tue 31 Mar 1:00 pm – 2:00 pm
  • The Village Hotel, Farnborough
    • Jeff Heasman

***Postponed until further notice*** This event will teach you how to recognise the "spark" that leads to a disagreement and then how to manage the interaction towards a positive outcome.

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How Employers, Public and Products Liability can arise and how best to set covers in place for your clients

  • Mon 23 Mar 6:00 pm – 7:15 pm
  • The Mandolay Hotel & Conference Centre
    • Alan Chandler

Moved to Monday 6th April and delivered via webinar.

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Leadership and Motivation

  • Thu 19 Mar 6:00 pm – 7:15 pm
  • The Mandolay Hotel & Conference Centre
    • Alan Chandler

***Postponed until further notice*** This presentation will look from an insurance perspective at the key areas of leadership and motivation; and what motivates an insurance team and its members.

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The Rise of Errors and Omissions Claims against Brokers

  • Mon 09 Mar 6:00 pm – 7:15 pm
  • G-Live, Guildford
    • Alan Chandler

This presentation will explore why the amount of errors and omission claims against brokers are on the increase.

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7 Habits of Highly Effective Negotiators in the Insurance and Financial Services Industry

  • Thu 27 Feb 6:15 pm – 7:45 pm
  • The Mandolay Hotel & Conference Centre
    • Jeff Heasman

This is an interactive and fun session that introduces the key elements of a negotiation process; helping attendees implement a strategy to negotiate with confidence in future business dealings.

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Annual Dinner 2020

  • Fri 07 Feb 6:00 pm – 1:00 am
  • Harbour Hotel - Guildford

Join us for our carnival inspired 2020 Annual Dinner!

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Directors and Officers Insurance in a Plain English Nutshell

  • Thu 30 Jan 6:00 pm – 7:15 pm
  • G-Live, Guildford
    • Alan Chandler

This is no longer a cover that ANY director can ignore. This presentation will be focusing on how to make it easy to understand the main purpose of this valuable cover.

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Young Professionals Cocktails Masterclass

  • Wed 11 Dec 5:45 pm – 9:00 pm
  • All Bar One

Shake, rattle and serve! You will be making three cocktails, and a cocktail will be served on arrival with canapés.

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Hacking - the new STING

  • Thu 14 Nov 6:00 pm – 7:15 pm
  • The Mandolay Hotel & Conference Centre
    • Steve McLaughlin, Steve Mac Media

Hacking is a very real threat for businesses of all sizes. This event explains the 7 steps professional hackers use to get to know an organisation, including a live demonstration hack!

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Charity Race Night - plus Communication Skills Masterclass

  • Fri 11 Oct 6:00 pm – 10:00 pm
  • Weybourne House
    • Jeff Heasman, Director

Join us for a fun filled, excitement packed evening of entertainment for you, your friends and your family - or maybe a night out with the team! And ahead of that, there's a masterclass in communication skills that will be sure to influence minds and change lives!

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