An Overview of Motor Trade Insurance
Join us for this webinar where the presentation, provided by Alan Chandler one of the most popular insurance presenters in the UK, will provide an overview of the main covers for a Motor Trader and where brokers make mistakes when setting up covers
Thu 11 Nov 1:00 pm – 2:00 pm
A Guide to Understanding Policy Wordings
Join us for this webinar were Diane Jenkins will provide knowledge and understanding of basic policy wordings for general insurance business. Know how to apply knowledge of principles concerning the operation of policy conditions affecting claims for general insurance business
Thu 09 Dec 10:00 am – 11:00 am
How to Identify Potential Recoveries & Not Miss an Opportunity - a Legal Perspective
Whilst working within a busy insurance industry it is all too easy for a recovery to be missed, evidence disposed of and the opportunity to recover money for insurers to be lost. This webinar will explain the legal bases required in order to pursue a successful claim and what you need to look out for in order to identify whether there is a potential recovery.
Fri 29 Oct 1:00 pm – 2:00 pm
Claire Collings , BDB Pitmans
This session is designed for all employees, particularly those with customer service and customer care facing roles, and will cover techniques and approaches to manage conflict.
Fri 12 Nov 1:00 pm – 2:00 pm
Michael Quigley, Kataholos
Utility extensions - a repeat of the pandemic expectation issues
The FCA Test case showcased the range of different perceptions about the scope of disease cover. There are residual issues that are likely to litigate but we broadly know where we stand on the core issues. But misunderstandings about business extensions are not limited to disease covers – in particular, utility failure cover is provided generally on two fundamentally different bases (with a hybrid variant for good measure), threatens aggregation over a wide area if there were to be an extensive power outage, and would inevitably reveal misunderstandings about the extent to which the loss of internet sales might or might not be covered. In the light of the above, this session will explore aspects of a power outage scenario and highlight the potential for further disputes mirroring that over covid-19.
Wed 17 Nov 1:00 pm – 2:00 pm
Damian Glynn, Sedgwick International
Alan Chandler, Chartered Insurer, will look at how firms have been treating customers unfairly including some disturbing case studies. The presentation will include how the FCA defines vulnerable customers, the measures all firms are expected to put in place and how the requirements on all firms have changed to make sure the most vulnerable are protected going forward.
Tue 07 Dec 12:30 pm – 1:30 pm
Women’s Forum: Don’t be a passenger in your own career, take the driving seat
Do you pay attention to the opportunities around you? Do you ever feel discouraged to take a risk? Are you unsure of your career and what to do next? Do you seek change? Join Sandra Llewin for this insightful webinar to learn more about yourself and how to take the lead in your career.
Thu 21 Oct 12:30 pm – 1:30 pm
Directors and Officers Insurance Overview
Join us for this webinar that will briefly explain the history of D&O and how the D&O marketplace is changing dramatically due to the economy. The sad fact is that many businesses will struggle badly over the next few years and lots of redundancies will have to be made. This will result in a sharp spike in both Directors and Officers and Employment Liability Practices claims
Mon 18 Oct 1:00 pm – 2:00 pm
The Art of Public Speaking
Join us for our first face to face event where we welcome Grant Scott former Vice President of the Chartered Insurance Institute who will be talking on the Art of Public Speaking where you learn how to approach all the aspect of Public Speaking.
Tue 12 Oct 12:00 pm – 2:00 pm
The Sun Hotel
M92 Revision Course - Business and Finance in Insurance
This M92 course is limited to 20 members and will be delivered over 2x three hour revision sessions which will cover all the main aspects of the CII diploma subject M92 business and finance module.
Mon 11 Oct 1:00 pm – 4:00 pm
Alan Chandler, Insurance Trainer
MO5 Revision Course - Insurance Law
This MO5 remote course is limited to 20 members and will be delivered over 2 three hour revision sessions which will cover all the main aspects of the CII diploma subject MO5 insurance law module.
Mon 11 Oct 9:30 am – 12:30 pm
Cyber Security and Counter Fraud Controls
This webinar is aimed at SMEs within the financial services and insurance sectors looking to improve their own cyber security and counter fraud controls. It will also be of interest to individuals that manage cyber security policies and claims on behalf of their customers and clients.
Tue 05 Oct 1:00 pm – 2:00 pm
Craig Wooldridge, IASME