I am very honoured to be elected to lead the Luton & Hertfordshire institute for the next 12 months. I became a council member back in April 2018, and have had the pleasure in helping shape our wonderful institute, with a dedicated group of volunteers, for the past 2 years.

My aims for the next 12 months are to:

• celebrate success across our institute;• focus and promote the importance of education;• continue to grow our fantastic women’s network that we launched in 2019; and• engage with new professionals within our institute.

I am very pleased to have our first New Professionals Officer appointment for this year and look forward to working with Alexandra to engage with members of all ages, who have recently joined the insurance profession. I personally came into the insurance industry quite late in life, having now been in the profession for 6 years, and wanted to ensure that we created a role that didn’t just focus on our ‘young professionals’ coming into the industry.