President's Message
![Trust – building trustworthiness and trusted advisor status](/media/22176/nick-thomas.jpg?autorotate=true&width=400&height=224&scale=both&mode=crop&anchor=center)
Trust – building trustworthiness and trusted advisor status
In the insurance industry, in particular, we often focus on developing our technical skills, and our product and service knowledge in the belief that this alone will be all we need to win new clients, and then provide great service to existing clients. But of course if the prospect does not ‘trust’ us sufficiently we are unlikely to be appointed in the first place, and if our clients don’t trust us, it will be more difficult for us to bring value, and our position will be constantly under threat. This session focuses on the importance of Trust in prospect and client relationships, and how to build it.
Tue 30 Jul 12:00 pm – 1:00 pm
Nick Thomas, Nick Thomas & Associates
![We don't know if you've heard, but there's a pretty big football match happening on Sunday!](/media/25988/web_stuttgart-germany-april-17-2024-logo_credit_kovop_shutterstock_2450684489_800x500.png?autorotate=true&width=400&height=224&scale=both&mode=crop&anchor=center)
We don't know if you've heard, but there's a pretty big football match happening on Sunday!
Regardless of whether football is coming home, have you ever wondered what goes into insuring a tournament such as the Euros? Wonder no more and read this great article, in which Stuart Landsdown and Glen Donaldson take a look at the insurance risks and key areas where there is potential for claims to emerge.
Fri 12 Jul. 2024
![Top Golf Evening](/media/25930/g3.jpg?autorotate=true&width=400&height=224&scale=both&mode=crop&anchor=center)
Top Golf Evening
On the 27th June 2020 members of The Insurance Institute of Luton and Hertfordshire spent an evening Topgolf in Watford. What a great evening of target golf, food, drink and networking! Click to read more......
Mon 1 Jul. 2024
Listen Here to Some of Our Council Members
📢 The Insurance Institute of Luton and Hertfordshire wanted to give our members some insight into who we are, what we do and why we joined the institute council.
This short video will give you just that! Click to learn more.......
Mon 17 Jun. 2024