President's Message
The Impact and Role of Trust in Claims
The claims stage is when customer trust is truly tested. It is therefore of crucial importance that everyone working within the insurance industry, whatever their role, understands how trust manifests itself throughout the entire customer journey and then the unique issues that arise in the claims process. This webinar will examine what exactly trust is, how it is gained, and then regained if potentially lost.
Tue 17 Sep 10:00 am – 11:00 am
Jeff Heasman, Insurance Upskill
Barnwell School (Upper campus), Stevenage - Year 12 Destinations Conference
The aim of this conference was to expose students to the wide range of careers that are available within different industries. Our very own council members Will Pearce, Abdul-Hakeem Adam and Abbie Mansfield took time out of their working day to engage with students and champion our profession...
Wed 4 Sep. 2024
Gliding Over Dunstable Downs
What an incredible evening! Thank you to everyone who attended our Gliding event last night. For those who flew, it was an incredible experience, both scary and exhilarating in equal measure. The views were spectacular, so worth it! Read more here......
Fri 16 Aug. 2024
Company Champions Needed!
Do you value what your local institute offers but you don't currently have time to commit to be a council member?
Are you someone who would like to share/promote what your institute does with your colleagues and become more involved in a more informal way?
If your answers are yes - then we need you!
Why not become one of our Institute's Company Champions?
Click here to find out how you can help.
Wed 7 Aug. 2024