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Raise Your Visibility for Career Success
Susan Heaton-Wright is a multi-award winning impact, communications and speaking expert for emerging leaders and the creator of the Superstar Communicator™ methodology. She is an international speaker; the MD of award-winning music company, Viva Live Music, podcaster and a former prize winning international opera singer.
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Commercial Insurance: Staying out of Trouble
Jim Dart is a career insurance professional with 46 years in the industry, the last 20 as a compliance consultant and is currently Managing Director of dart Compliance Ltd. He has previously run his own brokerage, worked in Lloyd’s as an underwriter and within the claims team of a composite insurer. He is a Chartered Member of the Chartered Institute for Securities and Investments and hold the International Advanced Certificate in Regulatory Compliance from the International Compliance Association.
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FCA GI Consumer Duty and update
Join Branko for this webinar where he will discuss the FCA GI Consumer Duty covering what you should have done, current issues, key aspect of the product governance and the new rules on multi-occupancy insurances and the ramification on insurers and brokers.
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Luton & Hertfordshire Bowling Competition- Stevenage
Come and join us for a fun evening bowling in Stevenage. 2 games (which also includes prosecco/champagne. Souvenir celebration and winners pin 2 drinks are included per person One adult meal per person after the games (burgers/hot dogs/fries and a vegan option) Nachos included during the game.
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Insurance for multi-occupancy buildings – impact of FCA review
Join Diane Jenkins for this webinar where This session will look how insurance for multi-occupancy buildings will be affected by the FCA consultation Sept 2022 (CP23/8: multi-occupancy building insurance) and Multi-Occupancy Buildings Insurance Broker Remuneration report April 2023
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Enabling Womens Careers - 14th November 2023 - Celebrating International Mens Day
Join us for the November Women's Forum session. In this session we will be celebrating International Mens Day 2023! This session will be live online on Zoom. It will not be recorded as we aim to create a safe space for members to express themselves, network and grow. These sessions are for all levels of PFS and CII and future topics will be established from member feedback within the group. The sessions are facilitated by Caroline who is a Certified Coach and NLP Trainer, however, these sessions are an exploration for all and so please bring your top tips to share with other members of the group and be open to explore and encourage eachother. Please allow up to 90 minutes for this session.
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SURE: A NEW TECHNIQUE TO ENSURE CLIENTS HAVE UNDERSTOOD YOUR ADVICE
In this session, Jeff Heasman will outline his SURE technique for insurance and financial services professionals, based on concept checking, a method traditionally used in language teaching.
View event detailsManage Your Fear and Show Up with Confidence
Susan Heaton-Wright is a multi-award winning impact, communications and speaking expert for emerging leaders and the creator of the Superstar Communicator™ methodology. She is an international speaker; the MD of award-winning music company, Viva Live Music, podcaster and a former prize winning international opera singer.
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Introduction to Marine Cargo
Products get made all over the world. Once that a product is made, it needs to be transported to the retailer to be sold. This course will explore the element of marine cargo insurance, and how contracts are formed between the seller and the buyer of the goods. It will explore the insurable interest principle and how it differs to a general insurance product due to the nature and operation of this industry. You will determine the variety of products available within the market, along with the appropriate underwriting considerations for each. Finally, the course will look at how claims arise, and how they technically work when a loss occurs.
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Regulation and the London Market
"This course looks into the London Market and just how Lloyd’s is positioned within it. We look at the operation of Lloyds, its stakeholders and its place in the global insurance market. We will explore Lloyd’s legislation, how it is regulated and why. It is a valuable overview for those working within or just wanting a better understanding of the London Market."
View event detailsInsurance Conduct of Business Sourcebook (ICOBS) - Introduction
"This session is aimed to introduce the delegate to the Insurance Conduct of Business Sourcebook and its requirements in relation to General Insurance. It provides a top level overview of the interpretation of the sourcebook. Reference should be made to the FCA handbook for the full rules and guidance."
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Enabling Womens Careers - 19th October - Developing Resilience
Join us for the October Women's Forum - Developing Resilience This session will be Live-Online on Zoom. It will not be recorded as we aim to create a safe space for members to express themselves, network and grow. These sessions are for all levels of PFS and CII and future topics will be established from member feedback within the group. The sessions are facilitated by Caroline who is a Certified Coach and NLP Trainer, however, these sessions are an exploration for all and so please bring your top tips to share with other members of the group and be open to explore and encourage eachother. Please allow up to 90 minutes for this session.
View event detailsFCA consumer Duty of Care
"This FCA are increasingly moving away from principles-based regulation to outcomes-based, and the new Consumer Duty clearly demonstrates this commitment and shift. The core components of fair treatment of customers and acting with integrity are not new, but the regulator’s expectations, the cultural shift requirements and the outcome focus of the initiative represent a new era for regulation that is far removed from “box ticking”. This session is designed to provide the learner with an understanding of the aims, requirements, and expectations of the FCA in complying with the Consumer Duty."
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Luton & Hertfordshire Half Day Regional Financial Services Conference
Join us for our Financial Services Half Day Conference followed by Lunch 09.30 – 10.00 Arrival and coffees 10.00 – 10.50 First speaker - Royal London’s Craig Muir – Pension tax allowances 10.50 – 11.40 Second speaker – Foresight’s Hiten Parmar – VCT’s, another tool 11.40 – 12.00 Break 12.00 – 12.50 Third speaker – LV’s Vincenzo Lomonaco – Secured Income 12.50 - 13:45 Lunch
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Introduction to Lloyd's
This course aims to introduce Lloyd’s and the London Insurance Market, taking delegates from the commencement of insurance trading in the 17th century through to the current day.
View event details7 TOP TIPS ON HOW TO BE A MORE EFFECTIVE AND MORE EFFICIENT LEARNER WHEN STUDYING FOR PROFESSIONAL QUALIFICATIONS
This practical and interactive webinar is perfect for candidates studying towards professional qualifications with either an exam or coursework element. With often limited, or sometimes no tutor support, it is extremely difficult to balance home, work and study. This webinar will teach you key skills of how to get started with your studies, how to research assignments, read as much as possible in the least amount of time and deal with issues such as procrastination and mental blocks, as well as how to avoid overlearning. We will also look at how to plan your assignment and structure your writing.
View event detailsCommunicating with Vulnerable Customers
Join Jeff Heasman for this session on Communication with Vulnerable Customers. It is critical that everyone working in insurance and financial services understands the definition of a vulnerable customer, how to identify a vulnerable customer and what the laws and regulations say. However, the critical next step of how to communicate with a vulnerable customer is often overlooked and lacking in most training sessions on the subject of vulnerable customers. This training session corrects this common mistake by providing key skills necessary to ensure that you are able to communicate clearly and effectively with vulnerable customers.
View event detailsLaughing Yourself to Wellness
Join Jeff Heasman for the the science of laughter in the workplace and an introduction to laughter yoga. People very rarely succeed in something unless they are having fun doing it. This may explain why laughter clubs are popping up in companies, large and small, across the world and why it has been receiving so much coverage in the press in recent years!
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Enabling Womens Careers - Wednesday 20th September 12 Noon - Communicating with Confidence
Join us for the September Women's Forum - Topic to be confirmed! This session will be Live-Online on Zoom. It will not be recorded as we aim to create a safe space for members to express themselves, network and grow. These sessions are for all levels of PFS and CII and future topics will be established from member feedback within the group. The sessions are facilitated by Caroline who is a Certified Coach and NLP Trainer, however, these sessions are an exploration for all and so please bring your top tips to share with other members of the group and be open to explore and encourage eachother. Please allow up to 90 minutes for this session and be ready with your camera on if possible benefit the group.
View event detailsEnabling Womens Careers - Wednesday 20th September 12 Noon - Communicating with Confidence
Join us for the September Women's Forum - Topic to be confirmed! This session will be Live-Online on Zoom. It will not be recorded as we aim to create a safe space for members to express themselves, network and grow. These sessions are for all levels of PFS and CII and future topics will be established from member feedback within the group. The sessions are facilitated by Caroline who is a Certified Coach and NLP Trainer, however, these sessions are an exploration for all and so please bring your top tips to share with other members of the group and be open to explore and encourage eachother. Please allow up to 90 minutes for this session and be ready with your camera on if possible benefit the group.
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