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This month

Cross Sales and Growing Existing Accounts

  • Tue 05 Jul 10:00 am – 11:00 am
  • Zoom- Webinar
    • Nick Thomas, Nick Thomas and Associates

Cross selling to an existing client should be significantly easier and more cost effective than developing ‘new-new’ business, but few succeed in generating consistently successful cross sales opportunities and conversions. This session builds the vital awareness of factors that prevent cross selling at organisational, team and individual levels, before unlocking the secrets to cross sales success.

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Risk in the built environment – an overview for the insurance sector

  • Mon 04 Jul 10:00 am – 11:00 am
  • Zoom- Webinar
    • Adam Fahn

The vast majority of UK business is carried out in, or as a result, of the built environment. The utilities and transport networks connecting workplaces and leisure facilities, the buildings themselves and the activities within are more highly regulated than some may first think. The Employers’ Liability (Compulsory Insurance) Act 1969 requires all employers to have insurance against liability for employees. Most know this and this could be their first contact with a commercial insurance broker. But what else is needed to comply with legislation and regulations and what else is a “nice to have” and demanded by employers and facilities managers from small and large undertakings across the UK? Hear from Adam Fahn, a member of the Institute of Workplace and Facilities Management, a technical member of the Institution of Occupational Safety and Health, and an all-round practitioner making built environment compliance accessible for all, helping clients and brokers navigate the legislative minefield to avoid fines, headaches and insurance claims.

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A Plain English Introduction to Engineering insurance and inspection

  • Fri 24 Jun 12:00 pm – 1:00 pm
  • Zoom- Webinar
    • Alan Chandler

This is an hour’s presentation looking to provide a plain English overview of the Engineering insurance market which is often shrouded in mystery and badly understood. We will look at both the inspection and insurance cover elements of Engineering insurance.

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Managing Anxiety through Change

  • Wed 15 Jun 12:00 pm – 1:00 pm
  • Online
    • Claire Russell, Mental Health in Business

This webinar will explore anxiety, what it is, how and why it shows up in the workplace and what can be done to reduce the impact of anxiety on well-being and performance. Attendees will get practical tools and techniques to help them manage anxiety and to thrive at work and in life.

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Insurance Considerations for the Digital Asset Industry

  • Thu 09 Jun 11:00 am – 12:00 pm
  • Online
    • Claire Davey, Cyber Claire Ltd

Insurance Considerations for the Digital Asset Industry provides participants with an explanation of digital asset currencies and NFTs – what they are and what insurance coverages are available. The session brings this to life through public claims scenarios and offers a ‘check list’ of good risk management practices that underwriters can look out for.

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The Highs & Lows of Employer Shares

  • Tue 07 Jun 10:00 am – 11:00 am
  • Zoom- Webinar
    • Rory Albon DipPFS, Cert CII (MP & ER), BA (Hons), LCGI, Lyndhurst

Join Rory Albon who will explain about Owning shares in your employer or joining your employer’s share schemes such as Save As You Earn (SAYE), Enterprise Management Incentives (EMI) and Restricted Stock Units (RSUs) can lead to significant financial reward when the company is growing. A prime example is Amazon, who came to the UK in 1998. Employees of the ‘start up’ online bookstore were all given RSUs as a bonus to their basic pay, which at the time, were trading under $50 each. Those employees that continued to hold their shares to the time of writing would be sitting on a gain of over 60 times that value now, with each share worth over $3,000 (before HMRC takes up to 20% of the profit in Capital Gains Tax).

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Company Structure

  • Wed 01 Jun 12:00 pm – 1:00 pm
  • Zoom- Webinar
    • Alan Chandler

Join us for this webinar where Alan Chandler will advise why it is essential all insurance staff have a good understanding of the different types of way in which a company could be structured and failing to understand these structures could lead to wrong cover being put in place.

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Women in Leadership: Effective Communication

  • Thu 26 May 1:00 pm – 2:00 pm
  • Webinar
    • Susan Heaton-Wright, The Superstar Communicator

Communicating as a leader is a necessary skill for any leader. For female leaders and emerging leaders, these are particularly important to ensure you lead, make an impression and engage with your teams. In this interactive masterclass Susan will use elements from her Communications methodology, Superstar Communicator™, sharing Top Tips to ensure you have presence and impact when communicating as a female leader.

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Directors' and Officers Liability in a hard market - making the case for clients

  • Thu 26 May 10:00 am – 11:00 am
  • Zoom- Webinar
    • Nick Thomas, Nick Thomas and Associates

Join Nick Thomas for this session on D&O and where it can be a difficult class of business for clients to understand and insurers/brokers to sell (especially in the current hard market). This session looks at these issues and suggests some practical solutions

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Leading and Managing Hybrid Teams

  • Thu 19 May 12:30 pm – 1:30 pm
  • Webinar
    • Susan Heaton-Wright, Superstar Communicator

Join Susan Heaton-Wright for this webinar on Leading and Managing Hybrid teams where she will talk about the different leadership skills and challenges managing a hybrid team brings

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A Practical Guide to Successful Retirement

  • Wed 18 May 5:00 pm – 6:15 pm
  • Online
    • Anne Cannings, Retirement Life Plan
    • Nigel Pacey, Retirement Life Plan

Retirement is a major life transition. It is likely to last many years. While for many it is the reward for years of hard work, for a significant proportion retirement is not the positive experience they expected. This workshop uses an evidenced based approach to explore the key challenges and adjustments required, and identifies what we need to do, beyond the financial planning, to ensure a fulfilling future.

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Gaining Client and Prospect Attention in the Virtual World

  • Wed 11 May 10:00 am – 11:00 am
  • Zoom- Webinar
    • Nick Thomas, Nick Thomas Associates

Join Nick Thomas for this webinar where he will explain about the Research into ‘virtual selling’ shows that gaining client attention and maintaining engagement is the biggest challenge to ‘sellers’ with 91% reporting this to be somewhat or significantly challenging. We explore the shifting buyer-seller [adviser-client] dynamic of recent years, how new, complex, and risky environments present opportunities to engage with prospects and clients, and the tools to grasp the opportunities.

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Public and Environmental Liability

  • Tue 10 May 1:00 pm – 2:00 pm
  • Online
    • Frazer Murray-Hall, BA CIP MIAgrM, The Davies Group

The aim of this webinar is to identify the key issues of Environmental Impairment Liability and to take away some of the mystery or misunderstanding that is commonly found with this complex area of claims.

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A plain English overview of contractors insurance

  • Thu 05 May 12:00 pm – 1:00 pm
  • Zoom- Webinar

From small builder to plumbers through to large building firms there are an increasing number of contractors needing insurance often due to the fact that building firms now take on contractors rather than employees. These contractors need professional guidance on their insurance needs and this presentation will outline the main factors to be taken into account. As an example, would a small building firm really understand the difference between labour-only and Bona-fide sub-contractors, if they do not have a broker they are in big trouble as the Insurance Act 2015 says they must make a fair presentation of risk, without help how do they do this?

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The Highway Code Changes 2022

  • Tue 26 Apr 1:00 pm – 2:00 pm
  • Zoom- Webinar

Join Bernard Thornton for this webinar where he will talk through the significant alterations that were made to the Highway Code. On 29 January 2022 some significant alterations were made to the Highway Code, known and trusted for many decades as the ‘Road Users’ Bible’. This new edition changes many common perceptions as to the rules and etiquette of the road, for instance, priorities at junctions, awareness, spacing and the creation of a ‘hierarchy’ of road users. Not only are these amendments of fundamental importance to any road user, they will undoubtedly have a bearing on many RTA liability decisions affecting everyone from pedestrians to HGV drivers.

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Young Professionals: How to Demonstrate and Develop Credibility

  • Thu 21 Apr 1:00 pm – 2:00 pm
  • Online

This webinar, aimed at young professionals, explores the characteristics of credibility and how to use it in an authentic way in business conversations. It also explores the importance of presence and confidence in credibility, even when not speaking. The aim of this webinar is for delegates to identify the knowledge and practical solutions on how to use gravitas and personal impact authentically.

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Professional Indemnity Insurance - How Claims Can Arise

  • Wed 20 Apr 12:00 pm – 1:00 pm
  • Webinar
    • Alan Chandler

This presentation provides an overview of professional indemnity insurance. It looks at the main case law underpinning the PI market, why the PI market is expanding in terms of number of policyholders needing the cover yet at the same time the capacity is decreasing.

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Annual AGM 2022

  • Wed 13 Apr 6:00 pm – 8:00 pm
  • The Sun Hotel

Join us at our AGM on Wednesday 13th April. Your council invites you to attend the 2022 Annual General Meeting of the Insurance Institute of Luton & Hertfordshire. Hear first hand reports from council members on previous and future activities and the appointment of new council members. Giving you the opportunity to apply to sit on our council. That might be secretary, or an officer responsible for education, membership or the organisation of the annual dinner. You might have experience and skills in careers guidance, or you might fancy a crack at running the sports & social side of things. But, of course, you don’t need to stand for office. You can simply rock up to the AGM and hear first-hand reports from council members on previous and future activities and vote on the appointment of new council members. Find out what it's all about and how you can make a difference. If you would like to apply for one of the following positions please contact the institute secretary at lutoncii@hotmail.com or ring Mark Morris on 07773 817 668 -Secretary -Education Secretary -Sports and Social Secretary -Dinner Secretary -Membership Secretary -Careers Officer -Charities Officer -Diversity Officer - Communication Office - Womens Network Being a council member brings with it an array of benefits including the opportunity to network with senior figures from the industry, develop your own personal skills, raise your profile within the market AND it is a great way to give back to the industry that has given you so much.

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Quiz Night

  • Wed 06 Apr 6:00 pm – 9:00 pm
  • Spice Rouge

Join us for our Annual Quiz 2022 where we will crown the brightest in the local insurance industry! WHERE ? Spice Rouge 99 High Street Stevenage SG1 3HR The Quiz is designed for all persuasions, covering trivia, general knowledge, sport, music, film, tv and so much more. Pricing at £10 per person, maximum of 4 per team, with an Indian Buffet being supplied! Please bring cash, for the bar.

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Creating and Claiming Value in negotiation

  • Wed 06 Apr 1:00 pm – 2:00 pm
  • Online
    • Jeff Heasman, Insurance UpSkill

This masterclass in negotiation focuses on how to create and claim value in a negotiation. A critical skill in a hard market. We will look at how to ensure the negotiation does not become focused around price and premium by discussing how to create value in a negotiation through identifying interests. We will focus on how to identify distributive interests (win-lose), integrative interests (win-win) and common interests. We will then build on this by looking at how you create a strategy for placing a value on these interests for you and your negotiation partner and then how you present proposals in which value is created for all but in a way that you end up claiming the lion's share.

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