Creating Safe Psychological Work Environments

Zoom- Webinar
Tuesday, 13 September 2022
12:30 pm – 1:30 pm (UK time)
    • Susan Heaton-Wright, Superstar Communicator

Creating Safe Psychological Work Environments

There is significant evidence that individuals’ performance is negatively impacted when they feel unsafe or frightened. This could be caused by micro aggressions; a toxic work environment; bullying or even individuals being ignored or constantly interrupted. We want talent to thrive not leave! And sadly I have heard of incredible talent leaving organisations due to the negative environment.

Whilst these environments need to change, we can only change ourselves and how we respond to these situations. We can make a more informed choice about how we respond, if we understand what happens neuroscientfically. once we are consciously aware of what is happening we can start to respond differently, as well as identify when others are being affected by the situation.

Using our training and knowledge of neuroscience and expertise in spoken communication, we have created a unique and invaluable course to support talent.

Learning Objectives:

  • Give attendees permission to challenge existing norms
  • To understand what is happening neuroscientifically – in our brains when we are verbally abused, even by microaggressions
  • Assessment tool to identify how ‘safe’ you feel at work
  • To acknowledge that there are microaggressions that are unacceptable; they undermine others as well as being intimidating.
  • To provide tips on how to call out on biases and poor behaviour which is considered ‘the norm’
  • To recognise that we don’t ALWAYS need to change : so often the focus is on what we should be doing differently rather than focusing on present situations.
  • Techniques to manage interruptions
  • To recognise that it is easier to challenge when we collaborate and work together.

CII Accredited

This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.

1 hour's CPD can be claimed for this event if relevant to your learning and development needs.

It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at

Ticket type Price   Qty  
Non Member
£ 15.00