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Insurance Fraud: what the latest data shows us and what we need to be doing as an industry
Various data and statistics have been released from different sources over the last year which help to give us an insight in to the current state of insurance fraud in the UK, from ghost broking to application fraud to claims. During this webinar, we will examine the data and statistics to identify trends and what we need to be doing as an industry in the continued fight against insurance fraud.
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Risk Management – Introduction
This course is designed to introduce the learner to risk management techniques
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10 Years of the Insurance Act 2025 - Has it Made a Difference?
The Insurance Act 2015 was the biggest overhaul of insurance law for over 100 years but what has been its impact on the industry and our clients? What are likely to be the future trends in terms of how it is applied? In this webinar we will examine whether the Act has achieved its aims and, by looking at some of the landmark judgments over the past ten years, how the courts have been interpreting the Act. We will also look at what trends we can expect over the next decade.
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Non-financial misconduct in General Insurance
This event will focus on the various FCA statements and publications setting out the revised supervisory agenda for the GI market and will cover proposed changes to SMCR and FIT rules, sharing of survey results of 1,028 employers (cover 326,000 employees), press coverage in and out of the sector, the Sexism in the City Report and why a better culture is needed together with wholesale changes in behaviour. We will also look at the new law that firms are subject to from 26 October 2024 to prevent sexual harassment at work.
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The risks posed by lithium batteries
Lithium-ion batteries were first mass-produced in the early 1990s, and they are performing a key role in the move away from reliance upon fossil fuels. However, using lithium to store energy presents a new set of risks to property underwriters. This session is designed to draw the underwriter’s and broker’s attention to these risks and why rating and wording alterations may be needed to counter this growing problem
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Marine Cargo
This course will introduce the concept of Marine Cargo insurance. Following completion of the course the learner will understand the background to the cover and will be able to demonstrate why it is required and how the principles of insurance relate.
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Charity Golf Day
Join us for our Annual Charity Golf Day in aid of the Alzheimer's Society. The day will start with Bacon Rolls, Coffee and a round of golf followed by a 2 Course Meal The itinerary for the day is: 11:00 - TEA/COFFEE & BACON ROLLS 18 holes - Teeing off from the 1st and the 10th 2 Course lunch after golf with mini presentation for: Longest Drive Nearest the Pin Overall Winning Individual Overall Winning Team Sponsorship packages are available for these awards so please get in touch to find out more. All proceed are going to the charity. Cost £70 per person
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Challenging for Sales and Client Success – Part II
For decades B2B organisations in solution selling have focused their sales approach on understanding client needs and building strong relationships. But research in recent years has clearly established that this is no longer enough, and that the very best salespeople go beyond traditional consultative and solution selling to ‘challenge’ their clients in multiple ways. This session moves on to explore the second and third components of the challenger sales methodology, tailoring for resonance and controlling the sale.
View event detailsBusiness Interruption
For many businesses, when loss occurs, it’s not just the devastation of the loss of property facilities that they trade from, but the wider impact of having to temporarily close to allow the insurers to reinstate the property; it’s the loss of business and income. In this course, you will explore what business interruption is and the connection with property insurance. We will discover how business interruption can be set up, how cover is set and the typical policy extensions and exclusions that you can expect to find within a policy wording. Finally, we will explore how a policy will respond to such losses.
View event detailsAnnual General Meeting 2025
We need you! To get down to our AGM... Your local institute council invites you to attend their 2025 Annual General Meeting in order to hear first-hand reports from council members on previous and future activities and vote on the appointment of new council members for the forthcoming year. If you feel you could make a positive contribution to your institute, it is an ideal first step to becoming involved. Book your place today.
View event detailsThe Insurance Poverty Premium: what is it and what must insurers and brokers do right now?
The poverty premium results in the financial exclusion of people on low incomes and/or in vulnerable circumstances. With the issues of financial inclusion and fair value very high (and rightly so) on the FCA´s agenda, as well as the issue of the poverty premium in insurance receiving a great deal of parliamentary scrutiny, it is important that insurers and brokers understand what exactly the poverty premium is and what they must do right now!
View event detailsChallenging for sales and client success - part I
For decades B2B organisations in solution selling have focused their sales approach on understanding client needs and building strong relationships. But research in recent years has clearly established that this is no longer enough, and that the very best salespeople go beyond traditional consultative and solution selling to ‘challenge’ their clients in multiple ways. This session introduces the ‘Challenger Sale’ and explores the first key component to the methodology
View event detailsWEBINAR - Help your client retire with confidence by powering up your CRP
Striking the right balance between your clients' goals and their tolerance for risk during retirement can be tricky. With the Financial Conduct Authority's thematic review shining a light on retirement income advice, it's increasingly vital for firms to evaluate their Centralised Retirement Proposition (CRP) to ensure they are providing the best possible outcomes for clients as they draw down their retirement funds.
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Annual Dinner 2025 at The Old Palace, Hatfield House
On behalf of our President, Rachel Karn and The Insurance Institute of Luton & Hertfordshire, we are delighted to announce that tickets to our Annual Dinner due to take place on Friday 21st March 2025 are on sale NOW!!!!. It is the 93rd in our history and set to be the best yet! Book now to avoid disappointment!
View event detailsProfessional Indemnity
This module discovers the other side of liability insurance and explores how a business can be professionally liable. We will also explore the different policy types that are available in the market. Delegates will also explore how liability arises for such professional indemnity claims and the key considerations that can be found in a policy wording. Finally, the course will explore the key nuisances of professional indemnity insurances and how they differ from other liability policies
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Online - International Women's Day - Accelerate Action with Grit and Grace
The session supporting this year's theme 'Accelerate Action' will be facilitated by Caroline Martin, CII Member, Leadership Coach, NLP Trainer and Speaker. Caroline has been working in the Insurance Profession for more than 30 years and in the last 5 years has also coached and trained PFS members. She is a Best-Selling Author of two book collaborations, and her third book 'Grit & Grace' will be launching on IWD 2025 with proceeds supporting the Charity Women's Aid.
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Reviewing contracts for their insurance implications
This session is an excellent opportunity for delegates to better understand a service that is often requested by clients. The session explores the main issues typically found in contracts from both a broker and insurer viewpoint
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how liability rates will significantly fall in 2025 due to the recent Ogden rate reduction
The Ogden rate may sound an obscure thing, but it has massive implications both positively and negatively on liability settlements. All brokers, underwriters and claims staff should have a good understanding of the Ogden rate in order to explain rating changes to policyholders and understand why large liability claims will now be reducing. The Ogden rate is used by courts to increase or decrease large personal injury liability claims. It was one of the main reasons why the market went so hard in recent years when the rate started loading liability settlements, and it will be one of the man reasons why we will now go into a softer market due to the fact it will start discounting liability settlements from 10 January 2025. The Ogden rate will mean a happy new year for insurers. Will they be passing their savings onto their policyholders? well that will depend on how well brokers understand Ogden. This presentation will be delivered by Alan Chandler, Chartered Insurer, one of the most popular presenters in the UK, and he will explain what the Ogden rate is and how it affects liability settlements.
View event detailsCyber Liability
Cyber Insurance is fast becoming an essential insurance for those who run businesses. This course aims to de-mystify some of the language used and look at the kind of events that can happen. We will take a look at the elements of cover that fall within this subject as well as some of the underwriting concerns. We will use real life examples of what can go wrong and how a cyber insurance policy can offer both protection & peace of mind This is an introduction course which will be suitable for anyone who wants to understand more about the subject in order to feel confident in discussing with their clients.
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Luton & Hertfordshire Half Day Regional Financial Services Conference
Join us for our Financial Services Half Day Conference followed by Lunch 09.30 – 10.00 Arrival and coffees 10.00 – 10.50 First speaker - LV's George - Help your client retire with confidence by powering up your CRP 10.50 – 11.40 Second speaker – Canada Life Andrew Morris – Behavioural biases with fund selection 11.40 – 12.00 Break 12.00 – 12.50 Third speaker – Forsitegroup Richard Roberts - IHT Planning for Unused Pensions post 2024 Labour Budget 12.50 - 13:45 Lunch
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