Previous events

All previous events

Quantum & Delay: Scope, cost, methodology and duration of building repairs

  • Tue 20 Sep 1:00 pm – 2:00 pm
  • Online
    • Hannah Fletcher, Hawkins

The scope and methodology of building repairs directly impacts the cost and duration of any repair. This webinar will look at how we assess these, as well as provide some case examples.

View event details

Creating Safe Psychological Work Environments

  • Tue 13 Sep 12:30 pm – 1:30 pm
  • Zoom- Webinar
    • Susan Heaton-Wright, Superstar Communicator

There is significant evidence that individuals’ performance is negatively impacted when they feel unsafe or frightened. This could be caused by micro aggressions; a toxic work environment; bullying or even individuals being ignored or constantly interrupted. We want talent to thrive not leave! And sadly I have heard of incredible talent leaving organisations due to the negative environment. Whilst these environments need to change, we can only change ourselves and how we respond to these situations. We can make a more informed choice about how we respond, if we understand what happens neuroscientfically. once we are consciously aware of what is happening we can start to respond differently, as well as identify when others are being affected by the situation. Using our training and knowledge of neuroscience and expertise in spoken communication, we have created a unique and invaluable course to support talent.

View event details

FCA Consumer Duty and Product Governance update for GI

  • Thu 08 Sep 12:00 pm – 1:00 pm
  • Zoom- Webinar
    • Branko Bjelobaba

The FCA want to see a higher level of consumer protection in retail financial markets, where firms compete vigorously in the interests of consumers and they wish to drive a healthy and successful financial services system in which firms can thrive and consumers can make informed choices about financial products and services. They consider that firms are not consistently and sufficiently prioritising good consumer outcomes and this causes consumer harm and erodes consumer trust. With final rules published on 27 July 2022 this talk will update you as to what now will be needed.

View event details

Qualification pathway to ACII

  • Wed 07 Sep 1:00 pm – 2:00 pm
  • Online
    • Alison Cooper, Act One Training

Fast track your future. This session is intended for anyone currently studying a CII general insurance qualification at any level up to ACII. The focus of the content will be on what comes next after the CERT, with particular emphasis on coursework.

View event details

Optimum Productivity and Performance at Work

  • Wed 07 Sep 10:00 am – 11:00 am
  • Zoom- Webinar
    • Nick Thomas, Nick Thomas & Associates

Join Nick Thomas where This session looks at how we can optimise our productivity and performance at work. We examine the modern challenges to effective productivity, and how the remote or hybrid work environment has only emphasised the need for professionals to take control of their own motivation, focus, and execution. The session will show you how only an integrated approach can support sustainable performance over time, how to ‘get into the zone’ for peak performance in the moment, and the surprising truth about what really motivates us

View event details

M05 Revision Day

  • Tue 06 Sep 9:00 am – 5:00 pm
  • Zoom- Webinar
    • Alan Chandler

This intensive revision course is designed to help you develop your exam technique and knowledge for the MO5 module. This one-day webinar will help delegates wherever they are in their MO5 journey, at the beginning or at the end revising for their multiple-choice examination.

View event details

Breaking the Bias:

  • Tue 19 Jul 12:30 pm – 1:30 pm
  • Zoom- Webinar
    • Susan Heaton-Wright, Superstar Communicator

Join Susan Heaton-Wright for this webinar on breaking the bias where this is a topic for everyone. There is huge value in understanding why bias is detrimental to any business; why we ALL have unconscious bias; how being consciously aware of decisions we make and how to use communication to qualify our decisions. Everyone benefits from making unbiased decisions. Let’s develop this skill so talent is recognized and rewarded.

View event details

The cost of poor acoustics in building, industry & environment

  • Tue 12 Jul 1:00 pm – 2:00 pm
  • Online
    • Ros Lambert-Porter, Hawkins

Acoustic design is not something most people think about until a problem is identified. Errors in design, construction, or simply failure to consider acoustics can lead to annoyance, loss of privacy, and, in some cases, increased risk to health and safety. This webinar will address some of the common issues we investigate, with a particular focus on noise in the built environment.

View event details

Mergers and Acquisitions - Key Insurance Issues

  • Tue 12 Jul 10:00 am – 11:00 am
  • Zoom- Webinar
    • Diane, Nick Thomas + Associates

Join Diane Jenkins for this webinar where this session looks at some of the insurance issues faced during a client merger or acquisition and explores some of the insurance solutions available.

View event details

Topgolf

  • Thu 07 Jul 6:30 pm – 8:30 pm
  • Topgolf Watford

Join us for a fun evening at Topgolf. No golfing ability? No problem! Topgolf is a game that anyone can play (and win). Score points by hitting micro-chipped golf balls at giant dartboard-like targets on an outfield. The closer you get your ball to the centre or ‘bullseye’ and the further the distance, the more points earned. The fun and games don’t stop there; food and drinks brought to you while you play. The event includes Unlimited Topgolf Games Lifetime Memberships for all guests Backyard BBQ Platters Vegan Platter 2x House Drink Tokens per guest Competitions Full Prize Pack Club Hire Book Early not to miss out on this event

View event details

Cross Sales and Growing Existing Accounts

  • Tue 05 Jul 10:00 am – 11:00 am
  • Zoom- Webinar
    • Nick Thomas, Nick Thomas and Associates

Cross selling to an existing client should be significantly easier and more cost effective than developing ‘new-new’ business, but few succeed in generating consistently successful cross sales opportunities and conversions. This session builds the vital awareness of factors that prevent cross selling at organisational, team and individual levels, before unlocking the secrets to cross sales success.

View event details

Risk in the built environment – an overview for the insurance sector

  • Mon 04 Jul 10:00 am – 11:00 am
  • Zoom- Webinar
    • Adam Fahn

The vast majority of UK business is carried out in, or as a result, of the built environment. The utilities and transport networks connecting workplaces and leisure facilities, the buildings themselves and the activities within are more highly regulated than some may first think. The Employers’ Liability (Compulsory Insurance) Act 1969 requires all employers to have insurance against liability for employees. Most know this and this could be their first contact with a commercial insurance broker. But what else is needed to comply with legislation and regulations and what else is a “nice to have” and demanded by employers and facilities managers from small and large undertakings across the UK? Hear from Adam Fahn, a member of the Institute of Workplace and Facilities Management, a technical member of the Institution of Occupational Safety and Health, and an all-round practitioner making built environment compliance accessible for all, helping clients and brokers navigate the legislative minefield to avoid fines, headaches and insurance claims.

View event details

A Plain English Introduction to Engineering insurance and inspection

  • Fri 24 Jun 12:00 pm – 1:00 pm
  • Zoom- Webinar
    • Alan Chandler

This is an hour’s presentation looking to provide a plain English overview of the Engineering insurance market which is often shrouded in mystery and badly understood. We will look at both the inspection and insurance cover elements of Engineering insurance.

View event details

Managing Anxiety through Change

  • Wed 15 Jun 12:00 pm – 1:00 pm
  • Online
    • Claire Russell, Mental Health in Business

This webinar will explore anxiety, what it is, how and why it shows up in the workplace and what can be done to reduce the impact of anxiety on well-being and performance. Attendees will get practical tools and techniques to help them manage anxiety and to thrive at work and in life.

View event details

Insurance Considerations for the Digital Asset Industry

  • Thu 09 Jun 11:00 am – 12:00 pm
  • Online
    • Claire Davey, Cyber Claire Ltd

Insurance Considerations for the Digital Asset Industry provides participants with an explanation of digital asset currencies and NFTs – what they are and what insurance coverages are available. The session brings this to life through public claims scenarios and offers a ‘check list’ of good risk management practices that underwriters can look out for.

View event details

The Highs & Lows of Employer Shares

  • Tue 07 Jun 10:00 am – 11:00 am
  • Zoom- Webinar
    • Rory Albon DipPFS, Cert CII (MP & ER), BA (Hons), LCGI, Lyndhurst

Join Rory Albon who will explain about Owning shares in your employer or joining your employer’s share schemes such as Save As You Earn (SAYE), Enterprise Management Incentives (EMI) and Restricted Stock Units (RSUs) can lead to significant financial reward when the company is growing. A prime example is Amazon, who came to the UK in 1998. Employees of the ‘start up’ online bookstore were all given RSUs as a bonus to their basic pay, which at the time, were trading under $50 each. Those employees that continued to hold their shares to the time of writing would be sitting on a gain of over 60 times that value now, with each share worth over $3,000 (before HMRC takes up to 20% of the profit in Capital Gains Tax).

View event details

Company Structure

  • Wed 01 Jun 12:00 pm – 1:00 pm
  • Zoom- Webinar
    • Alan Chandler

Join us for this webinar where Alan Chandler will advise why it is essential all insurance staff have a good understanding of the different types of way in which a company could be structured and failing to understand these structures could lead to wrong cover being put in place.

View event details

Women in Leadership: Effective Communication

  • Thu 26 May 1:00 pm – 2:00 pm
  • Webinar
    • Susan Heaton-Wright, The Superstar Communicator

Communicating as a leader is a necessary skill for any leader. For female leaders and emerging leaders, these are particularly important to ensure you lead, make an impression and engage with your teams. In this interactive masterclass Susan will use elements from her Communications methodology, Superstar Communicator™, sharing Top Tips to ensure you have presence and impact when communicating as a female leader.

View event details

Directors' and Officers Liability in a hard market - making the case for clients

  • Thu 26 May 10:00 am – 11:00 am
  • Zoom- Webinar
    • Nick Thomas, Nick Thomas and Associates

Join Nick Thomas for this session on D&O and where it can be a difficult class of business for clients to understand and insurers/brokers to sell (especially in the current hard market). This session looks at these issues and suggests some practical solutions

View event details

Leading and Managing Hybrid Teams

  • Thu 19 May 12:30 pm – 1:30 pm
  • Webinar
    • Susan Heaton-Wright, Superstar Communicator

Join Susan Heaton-Wright for this webinar on Leading and Managing Hybrid teams where she will talk about the different leadership skills and challenges managing a hybrid team brings

View event details