Previous events
All previous events
Webinar: Supporting customers through the continued cost-of-living crisis
The Bank of England recently raised interest rates, and the UK is facing its most extended economic downturn since the Great Depression of the 1930s. As the rising cost of living continues to impact customers and staff nationwide, it is crucial for firms to ensure that individuals with vulnerable characteristics receive the support they need.
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Webinar: Cert CII IF1 Insurance, legal and regulatory revision – two half day study sessions
We have added 5 additional spaces for the second CERT CII IF1 Revision Session! Please see below for additional information. The second session will focus on the exam questions and how best to prepare yourself for the type of questions you will come across and learn how to best approach these. The session will run on the 09/10/2023 from 09:30-12:30
View event detailsIn person event: How the language we use influences client behaviour (Includes lunch and networking)
The language we use with our clients can create deeper, more meaningful relationships with them and connect on an emotional level. This in turn leads to more loyal clients who will become your sales team and ultimately generate more referrals. In this dynamic session, attendees will discover ways to find your 'why', why this is so important, and how you can communicate this effectively to clients using the right language and make us more relatable and attract the right fit clients. The session will also provide an opportunity to network with members and a complimentary lunch.
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Walking Tour Event
Join the Insurance Institute of Manchester walking tour to re-discover our city! The Insurance Institute of Manchester walking tour is an excellent opportunity to re-discover the vibrant city of Manchester. Whether you're a visitor or a local, the Insurance Institute of Manchester walking tour is a great way to discover the city's unique character, its past, and its present. So, put on your walking shoes and come join us for a fun and informative journey through Manchester's streets!
View event detailsWebinar: Unconscious Biases that undermine performance and decision making
An unconscious or cognitive bias is a systematic thinking error that causes us to make poor decisions and judgments, often taking the form of social stereotypes. To make sense of the infinite complexity of the world, our brain has to take short-cuts, like categorising people into groups with expected traits. The downside is the potential for prejudice which can ultimately lead to unintended racial, gender and other biases. This is the first of 3 part course with 2 sessions to follow at later dates.
View event detailsWebinar: Getting the most out of your study sessions
This session is a must for those preparing to sit exams. You will learn useful techniques to get better organised so you feel in control of your studies. Hear about hints and tips to get the motivation you need to get you through the learning materials and exam ready. Learn how to improve recalling and retaining information.
View event detailsConversations around self-harm and suicide
10th September is World Suicide Prevention Day. Acknowledged globally, this day focuses attention on suicide, reduces stigma and raises awareness among individuals, communities, organisations and governments that suicide can be prevented.
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Focus…the Most Important Skill of the 21st Century
Come and join award-winning wellbeing consultant and founder of The Wellness Movement, Sha Hussain for a session themed around the skill focus. Learning to focus isn’t just important because it’s a rare skill, but because it also increases your chances of becoming a successful and happy person. In this workshop we take a closer look at what holds us back from a genetic and societal perspective and reveal how you can sharpen your ability to focus in your personal and professional life.
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IIM Pride 2023
Join the Insurance Institute of Manchester at Manchester’s LGBTQ+ Pride Parade and Make a Difference! Calling all proud individuals, allies, and advocates of the LGBTQ+ community! It's time to mark your calendars for the much-anticipated Manchester LGBTQ+ Pride Parade, happening on Saturday 26th August 2023. Get ready to celebrate diversity, promote inclusivity, and create lasting memories in a vibrant, positive, and empowering atmosphere.
View event detailsCyber Security Case Study
A real life case of a law firm/client that was comprised in email fraud, leading to a large financial loss for the victim, that the law firm had to refund due to their negligence. Brad Fraser, CEO of Infoprotect UK provides an insight into his expertise below. As the CEO of Infoprotect UK, a managed IT solutions provider, I help businesses achieve cybersecurity readiness, constant connectivity, and customer satisfaction. With over 30 years of experience in business leadership, management, commerce, sales, and cybersecurity, I have developed a strong expertise in this field and a reputation for delivering high-quality services and solutions. I am also the executive chairman of PlusNarrative, a technology innovation company that creates digital products and platforms for various industries. Additionally, I am the executive chairman of LabourGenie.Net, a workforce management and human capital specialist, and the CEO of Mobile 1, a field service management company. I have interests in several other businesses, as well as being a partner at Vincere Simul Ltd, a consulting firm, and a non-executive director at Infoprotect South Africa, a cybersecurity company. My mission is to add value to SMEs and global organizations through my diverse portfolio of ventures, and to serve my team, customers, and network with kindness and integrity. I constantly strive to improve myself and learn from all sources, including anyone who has a story to tell. I am passionate about business performance turnaround and startup growth, and I focus on leadership, mentorship, people management, and a hands-on approach. I am a proactive and results-driven leader, entrepreneur, investor, and consultant, who operates honestly, directly, and ethically
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Managing Menopause
We invite you to join us for this online event for anyone wanting to understand more about managing the menopause. This workshop will help to highlight some of the challenges that people face during the menopause. It will also look at how we can take positive steps to help manage these challenges and provide practical solutions and techniques that can be applied in the workplace.
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Manchester Insurance Institute Football Tournament 2023
It’s back! We are looking forward to hosting all the teams again this year, and more, at the annual CII football tournament. Whatever happens, it’s assured to be a great day out and hopefully the weather will be good too as it’s being held in July this year. We look forward to seeing you all there! Please book using the link below or contact Richard Townsend (richard@pro-found.uk) if you have any further questions
View event detailsWebinar: GI Consumer Duty and Update
The FCA has made it clear that "some firms may be further behind in their thinking and planning for the Duty. This brings a risk that they may not be ready in time, or they may struggle to embed the Duty effectively throughout their business." A recent review highlighted three key areas where firms should particularly focus their attention during the second half of the implementation period (to 31 July 2023):- 1) Effective prioritisation; 2) Embedding the substantive requirements; 3) Working with other firms (many firms need to work and share information with other firms in the distribution chain but some plans gave little focus to this area).
View event detailsStyle In The City 2023
Sandra McDonald, President of the Insurance Institute of Manchester is delighted to announce that our annual Style in the City event will take place on Friday 23rd June 2023 at The Midland Hotel, Manchester!
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What is algorithmic underwriting?
It is said that much of insurance in the future will be algorithmically underwritten, but what does this mean and how can we benefit from this? This session will break down what it is, the journey to get there and describe the significant benefits in store for brokers, underwriters, and customers, using the speakers’ own experience of algorithmic underwriting, and considering how the market can leverage technological advances in technology and data.
View event detailsAirmic Conference 2023 - – Complimentary Passes Available
Airmic, the association for risk managers, has kindly offered 150 complimentary passes for this year’s Airmic Conference taking place at Manchester Central from Monday 19 – Wednesday 21 June. The offer celebrates 150 years of the Insurance Institute of Manchester. Members can claim their free pass by following the below steps. Go here https://airmicconference.coconnex.com/ Select ‘Register’ Registration type is ‘other delegates’ Delegate type is ‘other delegates’ Complete your personal details Select the type of pass you want (Full Conference Pass) Enter your promocode IIM150 Complete the booking
View event detailsHow to succeed with your inner critic - Full Session (Four Part)
This is a four-part, interactive programme of 1 x hour sessions. It’s designed to help participants develop their self-confidence, increase their motivation and build resilience. Drawing on cutting edge research, the programme is both thought provoking and practical and has received great feedback from participants. The course spans 4 sessions each via Zoom. Jun 5, 2023 12:30 PM Jun 19, 2023 12:30 PM Jul 3, 2023 12:30 PM Jul 17, 2023 12:30 PM
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Webinar: The Hazards of Electric Vehicle Batteries
Martin Brown an industry expert on the provision of safety training and consultancy for high voltage vehicles will be delivering a brief yet comprehensive overview of vehicles which contain high voltage systems and the hazards that they pose, how batteries work and why we use high voltage, including battery firefighting approaches and a video of thermal event and e-bike and scooter battery fire, and Material Safety Data Sheets considerations.
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The Future Is Now
A special one day conference, with excellent speakers and up to 200 brokers, underwriters and claims personnel attending. Don't miss out, book your place now.
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