Previous events

All previous events

Identifying and Dealing with Subsidence Claims

  • Wed 30 Nov 12:00 pm – 1:00 pm
  • Online
    • Richard Gough BSc MRICS ACILA
    • Russell Adair BSc (Hons) MRICS Dip CILA APA
    • Alex Wakefield BA (Hons) Cert CII ACILA FIFAA

The session will contain content appropriate for those who have some involvement in property claims and specifically subsidence.

View event details

SURE: a new technique to ensure clients have understood your advice

  • Tue 29 Nov 12:00 pm – 1:00 pm
  • Online
    • Jeff Heasman

Recent FCA guidance papers on vulnerable customers and the new consumer duty have emphasised the obligation to take steps to ensure the customer has understood our advice and recommendations and anyway, it is just good practice! That is why, in this session, Jeff Heasman will outline his SURE technique for insurance and financial services professionals, based on concept checking, a method traditionally used in language teaching.

View event details

Webinar: Supporting customers through the cost-of-living crisis

  • Tue 22 Nov 12:00 pm – 1:00 pm
  • Online
    • Adrian Golifer, Create Solutions Consultant

Under the FCA’s Consumer Duty, firms will be required to ensure they are delivering good consumer outcomes, and this session will explore regulatory expectations arising from recent FCA communications. The Consumer Duty rules come into force next July, to help deliver good outcomes for customers. Against this backdrop firms are facing challenges, including many small and medium sized enterprises (‘SMEs’), such as higher costs (energy costs) and staffing issues.

View event details

Breaking Bad Habits and more: Join us for this face to face Lunch, Learn and Network event

  • Wed 16 Nov 12:00 pm – 2:00 pm
  • HSB Engineering Insurance Limited
    • Martin Robert Hall
    • Jonathan Bates

MiiNDFUL Manchester have held many webinars on wellbeing events over the past two years and now it is time for us to meet you in person. Join us on this two-hour lunch time session. During the afternoon session you will hear about breaking bad habits and creating positive change in your life, you will also have the opportunity to participate in a refocus meditation. Our speaker and author Martin Robert Hall is an award-winning coach and speaker in the field of performance psychology. During this session delegates will hear about how habits are the building blocks of results, whether positive or negative. Understanding how to break and form new habits can make a considerable impact in your life and your career.

View event details

IIM Dinner 2022

  • Fri 11 Nov. 5:00 pm
  • Kimpton Clocktower Hotel

Paul Heathcote ACII, President of the Insurance Institute of Manchester and Eleanor Moore Cert CII, Past President of the IIM are delighted to announce that our Annual Dinner will take place on Friday 11th November at the Kimpton Clocktower Hotel. Join us for a packed evening with glamorous entertainment performances, a three course dinner and plenty of laughs with our after dinner entertainment. Following the fabulous dinner, continue the party atmosphere with the return of DJ Disco Dave to dance the night away!

View event details

Understanding Autism in society and the workplace

  • Tue 01 Nov 12:00 pm – 1:00 pm
  • Online
    • Oliver Fenghour, Advance: The Disability Consultants

Firms will be looking at how they communicate with customers, including checking, understanding and supporting their customers as part of their work to meet the Consumer Duty requirements. This session will be helpful for those who are involved in that process, and for those involved in implementing policies and procedures for dealing with customers with characteristics of vulnerability. It is also ideal for HR and learning and development departments as well as anyone who has a responsibility for dealing with staff and customers. This session will look at diversity and inclusion from the perspective of individuals with autism when visiting banks, and dealing with financial organisations.

View event details

Marine insurance, Global Fraud and Drug Smuggling: A loss adjuster’s global adventures

  • Thu 27 Oct 12:00 pm – 1:00 pm
  • Friends Meeting House
    • Graeme Blackie, Sedgwicks

When we think of fraud, we might imagine staged accidents, paint spills on carpets and such like. The marine adjuster thinks globally and considers how trade rules, duty attaching, and global partnerships of organised criminals are made. The global supply chain is fragile; how can outside influences affect global trade, why does drug smuggling affect this?

View event details

Webinar: Outlook Time Management

  • Wed 19 Oct 12:00 pm – 1:00 pm
  • Online
    • Lisa Johnson, SquareOne Training

The Insurance Institute of Manchester is happy to announce that their next webinar will focus on how to get the best out of Outlook - one of the tools we use every day in our work lives. Learn some key time-saving shortcuts with Outlook that are all aimed at enhancing the way you use Messages, Calendars, and Tasks.

View event details

Prevent Breast Cancer Health Hour Talk

  • Thu 13 Oct 12:00 pm – 1:00 pm
  • Online
    • Prevent Breast Cancer

In this health hour talk we will discuss everything about preventing breast cancer! We will provide an overview of the signs and symptoms to look out for and the best way to check yourself. The talk also covers the different causes of the disease, and the practical ways in which you can reduce your own breast cancer risk. We will give a brief overview of the charity and why we are so passionate about preventing breast cancer, and the ways we are doing so.

View event details

Wellbeing for Winter

  • Wed 05 Oct 12:00 pm – 1:00 pm
  • Online
    • Lisa Kempster, Best You Heath

Miindful Manchester are happy to announce their next webinar which will be taking place on Wednesday 5th October 2022. As summer draws to a close, what can we do to protect our wellbeing throughout the Winter? Lisa from ‘Best You Health’ offers advice on simple nutrition, movement, and stress management hacks, giving you more energy whilst protecting your mind, body, and immune health through the cooler and darker months.

View event details

The Insurance Institute of Manchester Football Tournament 2022

  • Fri 30 Sep 2:00 pm – 5:00 pm
  • Lucozade Powerleague

It’s back! After far too long sitting at home playing FIFA, we are delighted to confirm the return of the annual CII football tournament. Dust of your togs, get running some drills because the fiercest competition in Insurance has returned. Because of the length of the break, everything that has happened before has been forgotten. County’s borderline assaults on the pitch! Allianz’s annoying habit of winning all the games! It’s back to square one and all to play for. What better way to get warmed up for the World Cup than an Autumn football competition? Team sizes are between 5 and 8 team members - mixed teams welcome. £180 per team. Let’s make it the biggest yet, see you there! Book your place today! Please note bookings close at 12pm on Friday 23rd September 2022.

View event details

Cyber: 5G and the Internet of Things

  • Wed 28 Sep 12:00 pm – 1:00 pm
  • Friends Meeting House
    • Dr Mark Hawksworth, Sedgwick International

5G is coming and it will dramatically change the way in which we use mobile communications. The changes that 5G will bring, both good and bad, will affect everyone. The following will be discussed: Why is 5G different than previous generations (2/3/4), the growth of the Internet of Things, who is responsible for data security on 5G and the potential impact on the Insurance sector.

View event details

Seminar: Security Update

  • Wed 14 Sep 2:00 pm – 5:00 pm
  • Friends Meeting House
    • Tom Tahany, Blackstone Consultancy
    • David North, Guide Security Limited
    • Paul Jowett, Burgoynes
    • Jason Robbins, Henleys Security Doors

Hear from four speakers about different aspects of residential and personal security including: Blackstone Consultancy - Layered Approach to Security Risk Assessments Guide Security – An introduction to CCTV in the UK Burgoynes - The Forensic Investigation of Breaking and Entering Henley Security Doors – Home security solutions

View event details

Refocus… A Breathing Anchor to Refocus The Wandering Mind

  • Thu 08 Sep 8:15 am – 8:45 am
  • Online
    • Jonathan Bates

Start your morning off the right way with this live 30 minute meditation! Please join the MII as we prepare ourselves for the day and help re-focus our efforts inwardly by using meditation as a means to decrease any stress and deal with anxiety.

View event details

FCA Consumer Duty and Product Governance update for GI

  • Wed 07 Sep 12:00 pm – 1:00 pm
  • Online
    • Branko Bjelobaba

The FCA want to see a higher level of consumer protection in retail financial markets, where firms compete vigorously in the interests of consumers and they wish to drive a healthy and successful financial services system in which firms can thrive and consumers can make informed choices about financial products and services. They consider that firms are not consistently and sufficiently prioritising good consumer outcomes and this causes consumer harm and erodes consumer trust. With final rules published on 27 July 2022 this talk will update you as to what now will be needed.

View event details

Webinar: Official Injury Claim (OIC) Portal Update – 1 year on

  • Thu 18 Aug. 1:00 pm
  • Online
    • John Connolly, DWF Law LLP

This webinar will bring into question whether the Official Injury Claim (OIC) portal has been successful since its launch last year. Join us as we go through the complex subject.

View event details

Leadership Panel

  • Thu 04 Aug. 2:30 pm

The Insurance Institute of Manchester is offering you the chance to join a programme to help you develop your career.

View event details

SAVE THE DATE: Annual Dinner 2022

  • Thu 04 Aug – Wed 03 Aug

Save the date for the upcoming Annual Dinner which will take place on the 11th November 2022. Further details to be confirmed.

View event details

The Insurance Institute of Manchester - Quarter End Do

  • Thu 28 Jul. 5:15 pm
  • Kiely’s Irish Bar

Come join The Insurance Institute of Manchester to celebrate our popular Quarter End Do at Kiely’s Irish Bar! The event is free to attend so save the date in your diary today and spread the word!

View event details

Contract Conditions & Liability: The Broker's Responsibility

  • Wed 27 Jul 1:00 pm – 2:00 pm
  • Online
    • Alan Chandler

Many policyholders sign contracts without realising they are potentially exposing themselves to liabilities that are not covered by their insurances. Often these contracts are signed in order to either win business or obtain key supplies, either way they are extending their liability beyond the potential protection provided by the liability insurer. The webinar will include exploring the consequences of the Insurance Act 2015 for failing to make a fair presentation of risk with regards to contract conditions.

View event details