Events
Forthcoming events
Annual General Meeting 2021
To all members of The Insurance Institute of Newcastle upon Tyne
Notice is hereby given that the Annual General Meeting of The Insurance Institute of Newcastle upon Tyne will be held
on: Monday 12 April 2020
at: 17:30
Mon 12 Apr 5:30 pm – 7:30 pm
Webinar - Hard Talk: how to communicate with customers about price rises and other impacts
This webinar will provide you with communication strategies that will enable you to communicate with clients in a way that keeps them on board now and for the future.
Tue 13 Apr 12:00 pm – 1:00 pm
Jeff Heasman,
Webinar - How digital technologies are transforming the insurance market
You can’t read an insurance publication without reading about how the insurance market is or is about to be transformed by technology and for those of us who started out in insurance with a fax machine it can be overwhelming!
Certainly, video conferencing, cloud-based document management systems and other digital technologies have served us well in the pandemic but what other technologies will truly help us look after our customers better in the future? Are these technologies a threat or an opportunity?
Wed 14 Apr 12:00 pm – 1:30 pm
Neil Park,
Webinar - Diversity in Communication
This webinar will teach key communication strategies to ensure that, whether it be internal or external communications, you communicate with a wider and more diverse audience and avoid miscommunication or misunderstanding with people who are different to you.
Wed 21 Apr 12:00 pm – 1:00 pm
Jeff Heasman,
AF2 - Business Financial Planning Revision Day 23/04/2021
The content of the day will be to go over exam technique, areas of knowledge and run through practice questions based upon trainer’s knowledge and experience.
Fri 23 Apr 9:30 am – 4:30 pm
Darren Slater FPFS, Cert SMP, Chartered Insurance Institute
Webinar - Drafting Policies to Match Brand Promises
The FCA test case in 2020 and other events in recent years have negatively impacted the reputation of the insurance industry.
Tue 04 May 12:00 pm – 1:00 pm
Jeff Heasman,
Previous events
Webinar - Memory Skills
Recalling important information and details when you need them can sometimes be a challenge. This session will help individuals understand how they can use their brain to improve their memory. It will also include practical techniques to make them more effective in their job role.
Tue 06 Apr 12:00 pm – 1:15 pm
Katharine Jones,
Webinar - Advising on Business Interruption extensions and advanced loss of profit
This presentation looks specifically at BI extensions, the purpose of each one of them and how in each case an incident could give rise to a claim.
Wed 31 Mar 9:30 am – 10:30 am
Alan Chandler,
Webinar - 5 risk management lessons all organisations can learn
Pandemic was Number 1 on many government’s risk register and high on the list of many organisations’ risk radars but its sheer scale surprised us all.
The crisis management planning of many organisations and governments has served them well but at other times we were frantically trying to catch up.
So what risk management lessons can we learn from the pandemic?
Tue 23 Mar 12:00 pm – 1:30 pm
Neil Park,
Webinar - 4 cyber loss scenarios you should use
Cyber insurance policies are newer, less tested and arguably trickier to understand than property damage/business interruption policies so brokers and insurers must be able to clearly explain to customers the coverage and any limitations to the coverage to prevent similar policy disputes.
Wed 03 Mar 12:00 pm – 1:30 pm
Neil Park,
Webinar - Developing Virtual Networking Skills
Effective, engaging and enjoyable networking is an important part of your working life and easier than you think when working remotely. But it’s NOT all about using people for your gain. Rather, it IS about a win/win exchange of contacts, information, business referrals, and tips that help the other
person as much as yourself.
Tue 02 Mar 12:00 pm – 1:15 pm
Katharine Jones,
Webinar - Practical Mindfulness Techniques
As we head into the dark winter nights, managing your wellbeing can be more challenging and many of us will find it harder to stay positive and productive. This session introduces a range of mindfulness techniques that will help you stay on top form.
Tue 09 Feb 12:00 pm – 1:15 pm
Katharine Jones,