Events
Forthcoming events
A plain English explanation : 'Does my Bi policy cover Covid-19?'
Alan Chandler, who is well known to our members having delivered a number of well received presentations, will be presenting a thirty minute simple to understand presentation on what so many policyholders are asking, which is 'does my Business interruption policy cover Covid -19 ?'.
The UK government said that by declaring Covid-19 a notifiable disease it would trigger Business interruption policies so that they will cover any losses - we will explore whether this statement is correct.
Mon 30 Mar 2:30 pm – 3:30 pm
Alan Chandler,
Communicating with customers in difficult & uncertain times
The spread of COVID-19 has created difficult and uncertain times for customers and the insurance industry. Customer anxiety is heightened. The industry is under pressure. There are conflicting news stories about what insurance will or will not cover. Never has communication to customers been more important.
This webinar provides tips on what to say and what not to say. How to say it and how not to say it.
Technical knowledge is the foundation but if we cannot communicate with customers in a way that is effective, especially in the current climate, we risk alienating our customers and losing business as well as reputation.
Thu 02 Apr 12:00 pm – 1:00 pm
Jeff Heasman PGCert CELTA, LL.B (Hons), LL.M, Jeff Heasman Training and Consulting
Communicating with customers in difficult & uncertain times
A second webinar presentation due to popular demand!
The spread of COVID-19 has created difficult and uncertain times for customers and the insurance industry. Customer anxiety is heightened. The industry is under pressure. There are conflicting news stories about what insurance will or will not cover. Never has communication to customers been more important.
This webinar provides tips on what to say and what not to say. How to say it and how not to say it.
Technical knowledge is the foundation but if we cannot communicate with customers in a way that is effective, especially in the current climate, we risk alienating our customers and losing business as well as reputation.
Tue 07 Apr 3:00 pm – 4:00 pm
Jeff Heasman PGCert CELTA, LL.B (Hons), LL.M,
89th Annual Dinner POSTPONED until 18th September 2020
See our news item for details. We have rearranged our event for 18th September 2020.
Fri 18 Sep – Sat 19 Sep
Reading FC Conference and Events
Previous events
WEBINAR -Coronavirus Business Continuity: Best Practice in Managing Teams Remotely
As the number of novel coronavirus cases continue to increase more and more companies are considering how and when to implement business continuity plans which, in the case of a pandemic, often include teams or offices working from home.
This event is a webinar which will be run via Zoom, a global web-conferencing solution. Zoom is easy to use and a link will be provided for members who book a place on the webinar within the joining instructions.
Thu 26 Mar 12:00 pm – 1:30 pm
Sarah Stoddart Burrows,
AF7 Pension Transfers Study Day EVENT CANCELLED DUE TO COVID 19 SITUATION
The Thames Valley Personal Finance Society Regional Committee in association with the Insurance Institute of Reading have organised a further training day for those members who are studying for and taking the AF7 examination.
Mon 16 Mar 9:00 am – 4:30 pm
John Trayner, FCII FPFS Chartered Insurance Practitioner, Audley Financial Training
Annual Quiz
Our second quiz of the Institute year this time in aid of the local charity Launchpad.
Launchpad is Reading’s leading homelessness prevention charity, providing vital information and support for individuals, couples and families who don’t have a stable place to live or are at risk of losing their home. For more information, go to https://www.launchpadreading.org.uk/
Tue 25 Feb 6:00 pm – 9:00 pm
Market House Reading
R02 (Investment Principles and Risk) Pre Exam Training Day
The Thames Valley Regional PFS Committee in association with the Insurance Institute of Reading have organised a training day for those members who are studying for and taking the RO2 examination.
By the end of the course, delegates will have covered the key elements of the RO2 syllabus with the emphasis on the CII Learning Outcomes, will have been introduced to the exam format and adopting a suitable exam technique.
Book your place by 1st February at the latest!
Thu 13 Feb 9:30 am – 4:00 pm
Jane Alford, Jane Alford Associates
Advanced Business Interruption Day Course-10.12.19
Due to popular demand, we are offering this course for the second time this year.
This one-day course is for those with some prior working knowledge of business interruption insurances. SME level is fine.
The aim is to provide an enjoyable and comprehensive analysis on the key elements of the BI policy and of how BI works in practice. We shall look at covers and policy benefits, and work on guiding clients on Sums Insured and Maximum Indemnity Periods etc. After attending this course, participants should have a strong understanding of the major aspects of Business Interruption Insurance, to assist in correctly assessing clients’ needs in arranging adequate cover and helping confidently with a BI claim.
Tue 10 Dec 9:30 am – 4:30 pm
Rod Smith, FCII FCILA , Intrinsik Training
RO1 (Financial services, regulation and ethics) Pre Exam Training Day
A training day for those members who are studying for and taking the RO1 examination
Thu 05 Dec 9:30 am – 4:30 pm
Jane Alford, Jane Alford Associates