WEBINAR: Burnout and how to stop it happening to you (Rescheduled)
"Most people don’t want to talk about their experience of burnout. I do. The insight it gave me profoundly changed my understanding of stress and how to deal with it – and I want to share what I learnt to help others.", Dorothy Martin,
Thu 15 Apr 1:00 pm – 2:30 pm
Dorothy Martin, Stress to Success
Notice and Agenda-the 101st AGM of Insurance Institute of Reading
We need you! (To get down to our AGM, that is...)
Thu 06 May 5:30 pm – 7:00 pm
Kent Conference 2021
Join us online for our first virtual conference with the Kent local institutes.
Wed 28 Apr 9:30 am – 12:45 pm
WEBINAR: Mental Wealth - why investing in well-being pays off
Investing in our mental health needs to top the agenda as we navigate the uncertainty and isolation of remote working in the COVID-19 pandemic. We’ve been on the same mountain – but not everyone is a Sherpa. Alex will share new perspectives on resilience through his extreme outdoor challenges and personal peaks and troughs of mental ill health.
Thu 20 May 1:00 pm – 2:00 pm
Alex Staniforth, Adversity Adventurer & Mental Health Campaigner
WEBINAR: The basics of cargo insurance and 5 powerful reasons why clients should have cargo insurance cover
During this webinar, Alan Wilkins and Henry Haystead, directors of MercariRisk will: walk through the Institute Cargo Clauses A, B and C, the major hazards to goods being shipped in containers; how carrier’s limit their liability based on weight; the rights and obligations of buyers and sellers when contracting internationally; and finally General Average and Salvage - the sting in the tail for cargo owners who do not take out cargo insurance.
Wed 26 May 1:00 pm – 2:00 pm
Alan Wilkins, Mercari Risk
MO5 Remote Revision Course - Insurance Law (second course)
This MO5 remote course is limited to 20 members and will be delivered in a one day session, which will cover all the main aspects of the CII diploma subject MO5 insurance law module.
Sat 27 Mar 9:30 am – 4:00 pm
RO7 (Advanced Mortgage Advice) Pre Exam Training, Wednesday 24th March 2021
Wed 24 Mar 9:30 am – 4:30 pm
RO4 (Pensions and Retirement Planning) Pre Exam Training, Wednesday 24th March 2021
Wed 24 Mar 9:30 am – 4:30 pm
WEBINAR: Women's Forum: Effective Communication
Communicating as a leader is a necessary skill for any leader. For female leaders and emerging leaders, these are particularly important to ensure you lead, make an impression and engage with your teams.
Tue 23 Mar 1:00 pm – 2:00 pm
Susan Heaton-Wright, Superstar Communicator
RO2 (Investment Principles and Risk) Pre Exam Training, Tuesday 16th March 2021
Tue 16 Mar 9:30 am – 4:30 pm
Communicating with Vulnerable Customers
It is critical that everyone working in insurance and financial services understands the definition of a vulnerable customer, how to identify a vulnerable customer and what the laws and regulations say. However, the critical next step of how to communicate with a vulnerable customer is often overlooked and lacking in most training sessions on the subject of vulnerable customers. This training session corrects that by providing key skills necessary to ensure that you are able to communicate clearly and effectively with vulnerable customers.
Wed 10 Mar 2:30 pm – 3:30 pm
Jeff Heasman, Insurance Upskill