Joint CPD Conference - Insurance Institutes of Guildford and Reading

We are delighted to bring you a conference open to all members with a wide range of topics from a variety of presenters with lunch and refreshments and certainly recommend you bring along your colleagues or contacts and gain CPD. There will also be a networking reception at the end of the afternoon for those that wish to stay.

Presentations on the theme of the future of insurance and financial services will include:

- 'The Job to Be Done Theory: why people buy insurance and financial services

- AI- Automated v Human Decision-Making: have we gone too far?

Both sessions from Jeff Heasman, Insurance Upskill

- 'Latest fire safety in the built environment'

Robert Dakin, Head of Business Resilience Management Delivery- AXA Insurance

- 'When to argue fundamental dishonesty and how to address ever-increasing claims inflation'.

Leanne Conisbee and Rhiannon Willimont, HCR Law, examine recent informative case law relevant to fundamental dishonesty in casualty/motor claims and consider defence strategies relating to claims inflation generally.

- 'Introduction to drones and their application within the insurance industry'

Rebecca Jones, Iprosurv

Please note: This event is a regional collaboration between the two local institutes of Guildford and Reading. Your booking details will be shared with the Insurance Institute of Reading, which is acting as the host institute for this event.