Southern Region Institutes CPD Conference 2019 - "Everything you need to know about fraud"

Changing Landscape of Fraud - James Burge, Allianz

To understand the scale of the insurance fraud problem in the UK and how Allianz are responding to this changing landscape by protecting its genuine customers interests.

• To gain an insight to the scale of the fraud problem affecting the UK insurance market
• To learn what prevention and protection measures Allianz adopt to help protect their genuine customers
• To understand why the industry needs to work together to help stop insurance fraud

Motor Claims Fraud meets Technology - Steve Jackson, Covéa Insurance

A brief insight into the scale of the problem and the perpetrators and how we use technology to combat the problem

To understand:

• Financial impact of Staged Motor Claims
• Who the perpetrators are
• How we investigate
• The role of intelligence
• What technology we can use
• Who the IFB are
• Who IFED are
• How we can prevent fraud

How to use information from social media when handling claims - Steve Crystal, Sedgwick International UK

An interactive presentation providing an overview of when and how to use social media when handling claims.

Focusing on:

• How to use social media safely and compliantly.
• Using networking websites as a source of information. Recommended best practice.
• Do’s & Don’ts and handy tips.
• Case examples and legal observations.

Fraud in cyber space - Stephen Ridley, Hiscox UK

A two-part session, looking firstly at how criminals are shifting increasingly to digital means to steal money from businesses, followed by a consideration of the risks around insurance fraud when it comes to cyber policies.

To have

• An awareness of evolving trends around digital fraud
• A knowledge of how cyber insurance can respond to those trends
• An awareness of how insurance fraud may be perpetrated against cyber policies

When a lie is dishonest, but a claim isn't' the Supreme Court on fraudulent devices - Jeff Heasman, Jeff Heasman Training and Consulting

• identify the key elements of the fraudulent claims rule as it relates to fraudulent devices.
• understand and critically analyse the main aspects of the judgment of the Supreme Court in The DC Merwestone.
• understand the relevant provisions of the Insurance Act 2015 and how these will impact on how an insurer may deal with fraudulent claims and the remedies available to an insurer.
• apply the knowledge gained from the seminar to deal more effectively with, and find practical solutions to, claims involving a fraudulent device.

The Forensic Investigation of Domestic Property Fraud - A Case Study - Andy Ingle, Hawkins & Associates

To gain an insight into the forensic investigation of domestic property claims