Previous events

All previous events

WEBINAR: The Generation Game

  • Wed 27 Jan 3:00 pm – 4:30 pm
    • Russell Beck, ImagineThinkDo Ltd

The Generation Game' is designed to stretch your imagination and unlock the value of your people. It will cover the challenges and opportunities of managing a multi-generational workforce.

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M92 Remote Revision Course - Business and Finance in Insurance

  • Mon 25 Jan 1:00 pm – 4:00 pm
    • Alan Chandler, Insurance Trainer

This M92 course is limited to 20 members and will be delivered over 2x three hour revision sessions which will cover all the main aspects of the CII diploma subject M92 business and finance module.

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MO5 Remote Revision Course - Insurance Law

  • Mon 25 Jan 9:30 am – 12:30 pm
    • Alan Chandler

This MO5 remote course is limited to 20 members and will be delivered over 2 three hour revision sessions which will cover all the main aspects of the CII diploma subject MO5 insurance law module.

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WEBINAR: The Insurance Implications of Brexit

  • Mon 18 Jan 3:00 pm – 4:00 pm
    • Alan Chandler

Despite dominating much of the press coverage for many years, due to the occurrence of Covid-19 around the globe Brexit is now getting far less press coverage, and there is a danger the insurance industry could slip into 2021 without fully considering the impact of Brexit.

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The Three Wise Insurance Execs: an Insurance Christmas

  • Wed 16 Dec 1:00 pm – 2:00 pm

Following on from the popular webinars presented by Jeff Heasman from Insurance Upskill on Communicating with Customers in Difficult and Uncertain Times and The Art of Disagreement, we welcome back Jeff Heasman to provide us with a fun, festive webinar on The Three Wise Insurance Execs: an insurance Christmas story and we invite all members & guests to attend this lunch time webinar.

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Understanding the implications of policy exclusions following Covid-19

  • Wed 09 Dec 3:00 pm – 4:00 pm
  • Webinar

We welcome all members & guests to attend an afternoon webinar, via Zoom. This highly topical and timely webinar is being delivered by Alan Chandler one of the most popular presenters in the UK. We welcome back Alan to provide this further webinar for us.

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Credit Hire – The What? When? How? And Who?

  • Wed 25 Nov 1:00 pm – 2:00 pm
  • Webinar

It has only been around for 30 years or so, but in that time credit hire has become one of the most sensitive and polarising subjects in the general insurance market. Depending on your perspective it can solve a perennial problem by keeping vital customers on the road or it can be an expensive and unnecessary luxury, which ultimately has to be paid for by the insuring public. This webinar looks at the development of credit hire, the legalities, and how the current market operates. It also includes some significant case studies and how the concept might develop in the future.

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Manage your fear and turn up confidently

  • Wed 11 Nov 1:00 pm – 2:00 pm
  • Webinar

There are situations where we are affected by fear; this could impact on our performance, or we could avoid taking up opportunities that could progress our career. In this powerful masterclass, Susan shares techniques to understand and manage your fear so you can present the very best version of yourself in business situations. Using proven knowledge from Neuroscience as well as her experience as a professional musician, Susan delivers invaluable content.

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EL, PL and BI Claims: more challenges for businesses and insurers

  • Wed 28 Oct 1:00 pm – 2:00 pm
  • Webinar

In the wake of Covid 19 businesses and insurers should be acutely aware of their exposure to employers and public liability claims, as well as the difficulties surrounding different types of Business Interruption claims. This webinar considers cases affecting EL and PL claims against insurers, and, in particular, the key decision this September in the BI test case brought by the FCA. It also looks at different steps that businesses and insurers may wish to take in seeking to protect themselves against such claims and from being involved in lengthy litigation. This webinar is of general topical interest as so many businesses and their employees have had to adapt and change their working practices this year. It will be of particular value to those who handle these claims, as well as those who broke or underwrite such insurance lines. The talk will highlight some of the current legal issues and the pitfalls that may lie in wait for the unwary.

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Application Fraud: The Forgotten Frontline Battle!

  • Wed 14 Oct 1:00 pm – 2:00 pm
  • Webinar

The latest ABI statistics relating to insurance fraud show a rise in application fraud and the number of detected incidents far outweigh fraudulent claims. Yet, when we talk as an industry about fraud, the focus is all too often on claims and curiously application fraud is somewhat overshadowed. All insurance professionals are on the frontline in the battle against this scourge. This session will shed light on what the latest ABI statistics tell us, the duties we have in law at the application stage and how to identify and counter application fraud.

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