Exploring Inclusion and Diversity Session 2: Making Things Better vs Making a Change
In this session we will look at how you engage colleagues in change. How do you help them see that improving the status quo, isn’t actually making a change? How do you uncover and collaborate with Allies?
Thu 21 Oct 12:30 pm – 1:30 pm
Communicating with Customers in Difficult and Uncertain Times
The spread of COVID-19 has created difficult and uncertain times for customers and the insurance industry. Customer anxiety is heightened. The industry is under pressure. There are conflicting news stories about what insurance will or will not cover. Never has communication to customers been more important.
Thu 21 Oct 1:00 pm – 2:00 pm
Jeff Heasman, Insurance Upskill
Business Interruption Insurance: all you need to know explained in plain English
Business Interruption insurance is one of the most misunderstood covers in the marketplace and this webinar looks at how these misunderstandings can be overcome. The webinar will deal with all the main aspects of BI insurance.
Wed 27 Oct 3:00 pm – 4:00 pm
How liability arises in tort
We sell many different liability insurance policies to customers every day, therefore brokers, underwriters and claims staff alike should understand the law of tort, as failure to understand this means protections may be inadequate and a fair presentation of risk may not occur.
Mon 18 Oct 2:00 pm – 3:00 pm
Fatigue and Stress: recognising the similarities, the differences and coping strategies
Stress and fatigue are often confused; they have some similarities but also many differences. This webinar will help you to identify what stress and fatigue feel like, and how to use coping strategies to deal with both.
Thu 14 Oct 1:00 pm – 2:00 pm
Directors and Officers insurance overview
The webinar will briefly explain the history of D&O and how the D&O marketplace is changing dramatically due to the economy. The sad fact is that many businesses will struggle badly over the next few years and lots of redundancies will have to be made. This will result in a sharp spike in both Directors and Officers and Employment Liability Practices claims.
Wed 13 Oct 1:00 pm – 2:00 pm
IF3 Insurance Underwriting Process Overview
The course will look at the best exam techniques to use to pass IF3.
Fri 08 Oct 9:30 am – 4:00 pm
Practical Mindfulness Techniques
As we head into the darker evenings, managing your wellbeing may be more of a challenge with many of us finding it hard to stay positive and productive. This session introduces a range of mindfulness techniques that will help you stay on top form.
Tue 05 Oct 12:00 pm – 1:30 pm
MO5 Insurance Law intensive revision course
This intensive revision course is designed to help you develop your exam technique and knowledge for the MO5 module. These webinars will help delegates wherever they are in their MO5 journey, at the beginning or at the end revising for their multiple-choice examination.
Wed 29 Sep 9:30 am – 4:00 pm
Alan Chandler ,