Previous events

All previous events

Careers Week - Presentation Skills

  • Tue 14 Sep 12:00 pm – 1:00 pm
  • Online
    • Susan Heaton-Wright, Superstar Communicator

Presenting, whether for pitching for investment or ideas; presenting to clients, stakeholders or senior management is an essential skill for any ambitious individual. It is an opportunity to develop credibility and raise your profile. In this virtual workshop I share the secrets of presenting “Superstar Communicator” style.

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Careers Week - Interview Skills

  • Mon 13 Sep 12:00 pm – 1:00 pm
  • Online
    • Susan Heaton-Wright, Superstar Communicator

There are a number of communication techniques to help you nail an interview: performing with credibility and impact. This virtual workshop shares techniques for being interviewed. But it is an invaluable workshop for interviewers too.

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Vulnerable customers - signposting to specialists

  • Tue 07 Sep 12:30 pm – 1:30 pm
  • Online
    • Nicola Maguire FCMI, BIBA - British Insurance Brokers' Association
    • Johnny Timpson

In this webinar, Johnny Timpson and Nicola Maguire highlight the regulatory and Government policy drivers that require us to act in the consumers best interest and consider signposting where appropriate. They also explore the BIBA Find Insurance Service and how to use it for client benefit. In addition, they discuss the new National Disability strategy.

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IF1 Compulsory CII Certificate Subject Revision Day

  • Fri 03 Sep 9:30 am – 4:00 pm
  • Online
    • Alan Chandler, Alan Chandler

Alan will guide you through all the IF1 content during the day and will use his experience and enthusiastic presenting style to create relevant plain English examples to equip all the delegates to pass IF1.

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CII Examination Techniques

  • Wed 01 Sep 1:00 pm – 4:00 pm
  • Online
    • Alan Chandler

This three hour workshop (which will include a break) will aid all those who are taking CII or PFS examinations. It is a generic overview delivered by Alan Chandler, who is one of the most popular insurance presenters in the UK, and who has been both tutor and examiner for many different CII subjects.

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Financial Awareness – A plain English overview for all insurance staff on how to understand clients’ accounts

  • Wed 25 Aug 1:00 pm – 4:00 pm
  • Online
    • Alan Chandler

Financial awareness – a plain English overview for all insurance staff on how to understand clients’ accounts. Covid-19 has forced the UK into a recession and understanding clients’ accounts has never been more important for brokers and underwriters alike.

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960 advanced underwriting training

  • Mon 09 Aug 1:00 pm – 2:00 pm
  • Online
    • Alan Chandler, Alan Chandler

Alan will Explain how to best construct an exam answer in order to delight the examiner, he will also go through the key syllabus areas as well as detailing what is happening in the insurance claims market today, so that you can make your coursework answers relevant. There will be an opportunity to discuss with Alan any areas of the syllabus where you would like to obtain greater clarity.

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Motor Fleet Insurance

  • Wed 04 Aug 2:00 pm – 3:00 pm
  • Online
    • Alan Chandler

There are less and less insurance staff specialising in motor fleet insurance meaning that the knowledge of this important cover is reducing; this webinar will cover the essentials.

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Motor Trade: an Overview

  • Wed 28 Jul 1:00 pm – 2:00 pm
  • Online
    • Alan Chandler, Alan Chandler Training

This webinar will explore the background as to why the motor trade market is hardening so badly and why rates will continue to rise. The presentation will also look into how a broker can help clients by getting motor traders to focus more on risk management.

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How to pass the advanced diploma (ACII) coursework in General Insurance

  • Thu 22 Jul 3:00 pm – 6:00 pm
  • Online
    • Alan Chandler, Alan Chandler

This webinar will explain how to best construct an exam answer for the ACII coursework in order to delight the examiner. It will also cover key syllabus areas, as well as detailing current trends in the insurance claims, broking and underwriting market today, so that you can make your coursework answers relevant. Referencing will also be covered, along with learning how to differentiate between the key words of 'explain', 'analyse', and 'recommend' so you can make best use of the word count.

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Uber and the Ride Ahead for the Insurance Industry

  • Thu 22 Jul 12:30 pm – 1:30 pm
  • Online
    • Jeff Heasman, Insurance Upskill

On 19 February 2021, the Supreme Court delivered its judgment in the Uber test case. The decision will have major ramifications for the so-called “gig economy”, and in turn, future underwriting considerations.

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M92 Insurance Business and Finance revision day

  • Fri 16 Jul 9:30 am – 4:00 pm
  • Online
    • Alan Chandler, Alan Chandler Training

This intensive revision session is designed to help you develop your exam technique and knowledge for the M92 Insurance Business and Finance module. The syllabus will be explained in plain English with practical examples.

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Get to Know Your NxtGen Committee

  • Thu 15 Jul – Thu 01 Jul
  • Online

This will be a 30-minute informal chat to meet your NxtGen Committee; come and join us for a drink!

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Black belt negotiation

  • Wed 14 Jul 12:30 pm – 1:30 pm
  • Online
    • Tom Flatau, Team Working International

The Black Belt Negotiator has become the gold-standard, adopted by multi-nationals, including HSBC, The Kier Group, American Express, Parsons and Siemens. It has helped reduce costs, improve project delivery, win new business, increase profit...while at the same time building better relationships with key trading partners!

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FCA’s new supervision strategy for GI brokers

  • Mon 12 Jul 10:00 am – 11:00 am
  • Online
    • Branko Bjelobaba, Branko Ltd

In the FCA’s Dear CEO letter of 4 September 2020 they set out a new supervision strategy for GI brokers as they believe customers are buying unsuitable or poor value products and that insufficient or unclear information is being provided at point of sale and inappropriate sales tactics are the biggest contributors of customer harm.

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Motor Insurance - all you need to know in a nutshell

  • Thu 08 Jul 1:00 pm – 2:00 pm
  • Online
    • Alan Chandler, Alan Chandler Training

We all purchase motor insurance for ourselves and most brokers place it for their clients in some shape way or form, but how much do we really know about motor insurance.

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FCA’s NEW GI Pricing Practices, Product Governance and Product Value PS21/5

  • Mon 28 Jun 10:00 am – 11:00 am
  • Online
    • Branko Bjelobaba, Branko Ltd

The FCA has just published the long-awaited policy statement General insurance pricing practices market study – Feedback to CP20/19 and final rules (PS21/5). The final rules address what has been described as the ‘loyalty penalty’ paid by existing general insurance product customers and aim to ensure that customers receive fair value in the insurance products they buy.

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“A-Game”: High performance hacks for being at your best

  • Fri 25 Jun 2:30 pm – 4:00 pm
  • Online
    • Andy Currie, Think Distinct

Do you ever have a day where you just smash it? You get so much more done! You enjoy what’s happening and ultimately your life and work is more satisfying. High performance is not an accident.

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MO5 Insurance Law Intensive Revision Course

  • Wed 23 Jun 9:30 am – 4:00 pm
  • Online
    • Alan Chandler, Alan Chandler Training

This intensive revision course is designed to help you develop your exam technique and knowledge for the MO5 module. These webinars will help delegates wherever they are in their MO5 journey, at the beginning or at the end revising for their multiple-choice examination.

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An Overview of Contractors Insurance

  • Fri 18 Jun 2:00 pm – 3:00 pm
  • Online
    • Alan Chandler, Alan Chandler Training

The presentation will look at the main insurance needs of a contractor. The webinar will include looking at contract works cover, understanding contractor liability cover including non-negligence cover, understanding the Business Interruption cover including understanding how to add fines and damages to the contractors’ policy and why current limits of indemnity are often not sufficient.

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