AGM
10 April 2025Our AGM took place on 9th April where Rachel Karn CMgr MCMI Cert CII passed over the presidency honours to Abbie Mansfield Cert CII who will be The Insurance Institute of Luton & Hertfordshire's president for this year. Read what Abbie had to say by clicking the link......
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10 April 2025
New CII report says Boards and senior leaders must ‘walk the walk’ to improve outcomes for vulnerable customers
A new Chartered Insurance Institute (CII) roundtable report calls for a ‘coalition of the willing’ to move beyond identifying characteristics of vulnerability, and put customers ahead of targets.
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10 April 2025
Happy Retirement to a Valuable Council Member!
HAPPY RETIREMENT PAUL!HAPPY RETIREMENT!
For those who attended our annual dinner in March, you would have heard from our then President, Rachel Karn CMgr MCMI Cert CII on how Paul Swanton has been an invaluable member of our Council for over 30 years. He has now decided to retire from Council to spend more time with his family. Read more here.........
Here is what Abbie had to say:
"I'm really proud to be stepping into the role of President for 2025/26. Rachel's done a brilliant job and brough such great energy to the role - its a real privilege to follow on from her. I'm looking forward to working with the committee to keep the momentum going and continue making a positive impact over the year ahead"