Events
Forthcoming events
Vulnerable Insurance Customers
There has been an increased focus upon the needs of vulnerable customers by the FCA in recent years. Regulatory returns now refer to how many customers with a vulnerability have been identified and what actions have been taken to address those vulnerabilities.
There are many resources available to those working in our industry to promote understanding of the legal basis of this approach however, most of this workshop cites examples of the consequences of failing to recognise vulnerabilities and how insurers and brokers may have better handled the situation
Tue 09 Dec 11:00 am – 12:00 pm
David Hole, Nick Thomas & Associates
The Three Wise Insurance Execs: an insurance Christmas story
This amusing and fun webinar will look at the magic of the Christmas story through the eyes of The Three Wise Insurance Execs, as they set out on their camels to reach The Lloyd´s Building in London, above which a guiding star shines brightly. During their journey the execs will meet the Ghosts of Insurance Past, Present & Future and they will enlighten us with a review of the insurance world in 2025, current issues, and what we can expect in 2026 and beyond. The story will be narrated by Jeff Heasman using specially commissioned artwork
Wed 10 Dec 10:00 am – 11:00 am
Jeff Heasman, Insurance Upskill
Digital Boundaries: Thriving in a Hyperconnected World
This webinar explores the impact of constant digital connectivity on mental health and provides strategies for creating a healthier relationship with technology in both personal and professional life.
Wed 10 Dec 12:00 pm – 1:00 pm
Jay Unwin,
Previous events
Breaking the Silence: Empowering Men's Mental Health in the Workplace
This session is designed to address the unique mental health challenges faced by men in the workplace. Drawing on evidence-based approaches and MHIB’s commitment to reducing stigma and fostering positive mental health cultures, the session will explore the barriers men encounter in seeking support, the impact of traditional gender norms, and practical strategies for building resilience and wellbeing. Participants will gain insights into recognising signs of distress in themselves and others, learn how to initiate supportive conversations, and access resources to maintain long-term mental health. The session will be interactive, combining expert input with real-world scenarios and group discussion to ensure actionable takeaways
Tue 25 Nov 12:00 pm – 1:00 pm
Jay Unwin,
Soft Market Skills
This session is the second in a series of two that focus on the soft market; both can be run standalone.
This session builds on the learning from the first session to provide some key skills for mitigating and leveraging the soft market challenges.
Trainer – Nick Thomas
Tue 25 Nov 10:00 am – 11:00 am
Nick Thomas, Nick Thomas & Associates
Boom Battle Bar
Join us for a fun evening at Boom Bar Stevenage and this event includes:
Axe Throwing (2 lanes) 19:00-20:00
Darts (1 lane) 20:30-22:00
Shuffleboard (1 table) 20:30-22:00
Batting Cage 20:30-22:00
The fun does not stop there as not only the chance to socialise with your colleagues but also includes a drink token and buffet.
Thu 20 Nov 6:30 pm – 10:00 pm
Boom Battle Bar
The Insurance Market Cycle and the Soft Market
This session is the first in a series of two that focus on the soft market; both can be run standalone. This session explores how the insurance market cycle operates, and how the current soft market has evolved, before turning to the implications for both insurers and brokers. Finally, we explore some core strategies for both protecting existing account revenue and winning new business in this environment.
Trainers – Nick Thomas and David Hole
Wed 19 Nov 1:00 pm – 2:00 pm
Nick Thomas, Nick Thomas & Associates
Bridging the Generational Gap
When Nick first wanted to move into sales roles in his mid-late twenties, he was told he did not have enough grey hair. Thirty years later, and sadly this is no longer a problem he faces! However, a consistent theme in conversations with our clients, are the challenges that their younger, inexperienced employees face engaging with more experienced clients. This might include young underwriters with experienced brokers, as well as young brokers dealing with older clients and prospects. This session explores some of the key challenges and provides practical tools that young professionals can use to overcome them.
Tue 18 Nov 10:00 am – 11:00 am
Nick Thomas, Nick Thomas & Associates
Next gen – compliance as a constant in your career?
This is a special session designed for young people in the industry who may not have had the same on-boarding or want to have a safe space amongst fellow industry colleagues to ask the questions that they’ve always wanted to ask!
We will look at what the conduct rules mean to staff and how personal conduct can affect employability in the future. We will then focus on some of the key issues of the day such as cyber, AI, climate and, critically, what can be done to attract young people into the insurance industry.
Hosted with drinks and food and a chance to Network
Tue 11 Nov 6:00 pm – 7:00 pm
Branko Bjelobaba,