Claims Symposium
Claims Symposium
Thursday 20th February 2020
09.00 to 12.30
Tilsworth Golf Centre Ltd
Dunstable Road,Leighton Buzzard, LU79PU
FREE CPD EVENT - - book your place(s) now!
Programme:
09.00 - 09.20 Registration
09.20 - 09.30 Welcome
09.30 - 10.15
The work of the Insurance Fraud Bureau.
Neil Jones - Investigatons Manager Insurance Fraud Bureau.
This session will cover:-
The IFB
• Why they were set up;
• What they do;
• How they work with the industry to disrupt cross industry organised fraud;
• The future.
10.15. - 10.30 Break/ Networking
10.30- 11.30
Combatting Exaggerated Claims.
Alex Wilkinson -Head of technical fraud team Horwich Farrelly
&
Philip Melia -Solicitor at Horwich Farrelly
This session will cover:-
• The law applicable to fraudulent and exaggerated personal injury claims;
• Benefits of identifying and challenging fraudulent/exaggerated claims;
• Real world examples of successful investigations.
.
1130- 11.45 Refreshment Break
11.45 - 12.30
Why all claims handlers must get internet and social media savvy.
Steve Crystal – Head of Financial Crime at Sedgwick International
This session will cover : -
• when and how to use social media when handling claims;
• how to use social media safely and compliantly;
• recommended best practice, including do’s and don’ts, along with some case examples, a few handy tips and some legal observations.
12.30 Lunch
If this event becomes fully booked please email lutoncii@hotmail.com to be added to our reserve list.
CII Accredited
This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.
3 hours' CPD can be claimed for this event if relevant to your learning and development needs.
It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at www.cii.co.uk/cpd.