Lunchtime Seminar- Human Robot
As the insurance industry looks to embrace a digital relationship with customers, we look at the good, the bad and the ugly data. From data governance, security, single customer view and fraud, data is key. We look at fraud and leakage as a result of poor data and controls.
Learning Objectives:
- To understand the importance of capturing good data.
- To understand the impact of bad data.
- To recognise systems that promote bad data capture.
- To improve awareness of fraud resulting from poor data controls.
- To improve accurate data capture during customer interactions.
Time: Registration & buffet lunch 12.30; Lecture 13:00; Finish 14:00.
Venue
- The Jurys Inn
- Scotswood Road
- Newcastle-upon-Tyne
- NE1 4AD
CII Accredited
This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.
1 hour's CPD can be claimed for this event if relevant to your learning and development needs.
It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at www.cii.co.uk/cpd.