The Power of Questions
The wise man doesn't give the right answers, he poses the right questions.’ Claude Levi-Strauss
Asking the right questions of ourselves, as much as of others, is one of the keys to success in our business and personal lives.
This session helps us to understand why questions are so important and how powerful they can be in leading us to the outcomes we want to achieve. The content is applicable at all levels across the insurance industry, whether in sales, negotiation, claims, leadership roles, underwriting, broking or simply working collaboratively in teams or meetings.
Nick Thomas draws on his deep expertise in sales, communication and coaching to deliver this multi-faceted session
Understanding the need for questions
Understanding the power of the questions we ask ourselves and the questions we ask others
To learn skilful questioning techniques to achieve the outcomes we want in business and personal lives
Nick offers a unique combination of skills in the UK insurance training sector – an industry sales specialist and a professional coach and trainer. Nick is an Economics graduate with over 25 years corporate insurance broking experience. He was a highly successful sales producer in the UK broking market before progressing into regional and then national sales leadership roles.
As National Development Director at HSBC, Nick was one of only forty people from a global workforce of 265,000 selected as part of the STARS programme to recognise exceptional performance. He is a highly trained consultative sales specialist, and his experience includes a secondment with a major management consultant to design a best practice sales process.
In the mid-2000s, Nick developed a chronic health condition; his journey to recovery fostered a new range of interests, and a passion for health, and performance. He studied widely, qualifying as a Master Practitioner in Neuro-Linguistic Programming (NLP), obtaining a Diploma in Life Coaching, before going on to study Corporate/Business Coaching with The Coaching Academy. Nick is also a qualified Holistic Lifestyle Coach and Advanced Exercise Coach.
In the last two years Nick has worked in a self-employed capacity in training, coaching, and consulting. He collaborates with a specialist adviser in Insurance sector M&A (Mergers & Acquisitions), and through Nick Thomas & Associates
This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.
1 hour's CPD can be claimed for this event if relevant to your learning and development needs.
It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at www.cii.co.uk/cpd.