Events

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The course looks at how the insurance cycle moves and the influences the transition between hard and soft markets. As well as looking at the progress of the insurance cycle, the course will help you determine the difference between hard and soft markets, and what that means to all stakeholders involved. Finally, this one-hour course will help you determine how you thrive in a hard market, with looking at tips to handle price objections, and be able to explain the key factors in today’s climate.

This three-hour workshop (which will include a break) will aid all those who are taking CII or PFS examinations. It is a generic overview delivered by Alan Chandler, who is one of the most popular insurance presenters in the UK, and who has been both tutor and examiner for many different CII subjects.

Leadership and motivation in the insurance market This presentation will look from an insurance perspective at the key areas of leadership and motivation. The topics covered will be:  To look at what motivates an insurance team and its members  To evaluate the attributes of a successful team  To practice performance management and appraisal of a team  To look at how the management concepts put forward by Hertzberg apply in insurance  To explore leadership in insurance This presentation is appropriate for all members. Underwriters, claims staff, brokers, Loss Adjusters, IFA’s and anyone else who employs staff.

Insurance is one of those things that people buy because they need it. A budget will be set in their minds, and they will want it as cheap as possible. Sometimes, the price of the product may not meet their expectations, resulting in objections. During this course, we will be looking at strategies for overcoming objections when they are presented by the purchaser. In today’s climate, price has become the forefront on most people’s minds. We will be exploring commonly raised objections and provide the skills needed to help determine whether an objection is a genuine concern. Finally, the course discovers how to approach the objection in a way to overcome it.

In this one-hour webinar, we explore the significance of understanding and embracing neurodiversity within the workplace. We begin by defining neurodiversity and highlighting its importance in creating an inclusive work environment. We discuss legal and ethical considerations, such as the Equality Act 2010 and the duty to make reasonable adjustments, to ensure compliance and support for neurodivergent individuals. We provide strategies for creating an inclusive work environment, including training initiatives, flexible policies, and support networks.