Previous events
This month
CPD WEBINAR : Closing the deal - objection handling and closing [75-minute session]
In the same way that many salespeople experience ‘call reluctance’, many others fail to ask for the business, or to have appropriate strategies to deal with objections when they do. This session explores how the work you do earlier in the process can make it easier for yourself by minimising objections and creating an ‘easier close’. We then explore how to handle objections when they do arise, and how to help secure the final close.
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CPD WEBINAR: Sales Prospecting Skills- building a quality pipeline
Having established our Ideal client Profile [ICP], this session looks at how we can generate target leads in a way that overcomes the challenges of the new hybrid workplace.
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CPD WEBINAR: Lloyds and the London Market
This course looks into the London Market and just how Lloyd’s is positioned within it. We look at the operation of Lloyds, its stakeholders and its place within the global insurance market.
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CPD WEBINAR: Storytelling for Business
Using stories in our communication: whether it be speaking, written or using social media, is a powerful way to engage and influence your audience. In this virtual masterclass, Susan will show you how to use this powerful communication capture the attention of others and to motivate them to take action.
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CPD WEBINAR : Sales Processes, Planning and Pipeline Management
There are many factors that can contribute to successful sales outcomes. We often think that top salespeople are successful because of their confidence and ease when in meetings or presentations, their ability to communicate, articulate, influence, and persuade. However, research shows that good planning and processes are key to successful sales outcomes. This session shows you how.
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CPD WEBINAR: How to demonstrate and develop credibility
There are situations in business where we need to demonstrate your credibility or personal impact. This gives clients, prospects, stakeholders, colleagues and senior staff more confidence in your abilities. In this virtual workshop Susan shares key characteristics of credibility and how to use it in an authentic way in business conversations. You will also build your awareness of how your presence and confidence plays a role in credibility, even when you are not speaking.
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CPD WEBINAR: UNDERSTANDING THE PROFESSIONAL INDEMNITY MARKET (Intermediate)
During this session, we will explore the Professional Indemnity marketplace, and the different policies that are available. This will include some of the key legal remedies, underwriting factors and what should be considered in a wording for this class of business.
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CPD WEBINAR: Challenging for Sales Success (Part 2)
For decades B2B organisations in solution selling have focused their sales approach on understanding client needs and building strong relationships. But research in recent years has clearly established that this is no longer enough, and that the very best salespeople go beyond traditional consultative and solution selling to ‘challenge’ their clients in multiple ways. This session moves on to explore the second and third components of the challenger sales methodology, tailoring for resonance and controlling the sale.
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CPD WEBINAR: Decoding Company Accounts
In this session we will be looking into the subject of a client’s financial report, how to understand it and its importance to helping you become a trusted advisor to your client. We will break down a typical financial report and analyse what it can tell us about the business, especially any insurance requirements. This course is suitable to anyone who is dealing with limited companies and is interested in developing their business relationship with their client
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CPD WEBINAR : Critical BI Insurance Learnings for Brokers (Infinity Reliance Judgement)
One of the most important judgements in recent times relating to BI insurance was made in the Infinity Reliance case, and brokers who fail to change their proceedings risk large Pi claims against them going forward. This webinar looks to understand how brokers are exposed following this judgement and how to take practical steps to ensure the right procedures to mitigate these exposures. This webinar is a must for all broking staff and has significant relevance for underwriters and claims staff also.
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CPD WEBINAR: Dealing with vulnerable clients: Ethical Practices in Insurance
In this session we will explore best practices and requirements for dealing with customers with vulnerable characteristics. We will delve into the FCA's guidance, assess the expectations of dealing with vulnerable customers and the link with the Consumer Duty, and gain practical insights in how to deal with vulnerable customers ethically and effectively.
View event detailsCPD WEBINAR - INTERMEDIATE BI
Business interruption can be a complex and challenging class of insurance. This course takes an interesting look at the importance of setting sums insured & indemnity periods correctly as well as how the underwriter may view a complex risk. We will look into the settlement of claims. and how recent legal precedent has impacted this insurance. It is a course most suited to those who have experience in the insurance industry and already have a familiarity with Business Interruption insurance.
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2024 IIC&G CHARITY GOLF DAY IN AID OF CARING FOR COMMUNITIES AND PEOPLE (CCP)
IIC&G is pleased to confirm that its 7th Annual Charity Golf Day will go ahead on Thursday 20th June 2024 in aid of our new charity partner, Caring for Communities and People (CCP). We are aiming to get 100 golfers signed up to achieve our 2 tee start and the event will again be held at Brickhampton Golf Club in Churchdown.
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CPD WEBINAR- Cultivating Compliance Confidence: Navigating Regulatory Supervision in Your Firm
In this one-hour webinar we explore essential aspects of FCA (Financial Conduct Authority) compliance in the UK. The session is aimed to empower general insurance professionals with the knowledge and confidence to navigate regulatory supervision effectively. We will explore the regulatory & supervisory framework, the regulators powers, records & reporting as well of the role of a firm's compliance culture & responsibility.
View event detailsCPD WEBINAR: Consumer Duty update + new rules on Multi-occupancy insurances
The session will cover the above two updates and also the new rules that are effective from 1 January 2024 on multi-occupancy buildings insurances following intervention by the government – these new rules impact over 5 million leaseholders who are defined as stakeholders and firms have to act in their best interests. Insurers and brokers will also need to provide information about policies to leaseholders, including details of all remuneration and placement. We will also cover the Leasehold and Freehold Reform Act which has banned commission sharing.
View event detailsCPD WEBINAR: SELF CARE 101: TIPS TO SUPER CHARGE YOUR SELF-CARE
Healthy, helpful personal coping strategies are absolutely fundamental to health, happiness and success at work. This empowering session helps you to develop some powerful self-help strategies to manage stress, boost resilience and protect overall health and wellbeing. Through group discussion, activities and exercises, attendees will identify areas in their lives where more self-help would be beneficial, and will take away some practical ways to be intentional in developing healthy self-care practices.
View event detailsCPD WEBINAR: Consultative Selling - Elevating Broker Strategies
Consultative selling is an approach to sales where the focus is on understanding the customer's specific needs and providing tailored solutions to address those needs. It involves active listening, asking probing questions, and engaging in meaningful conversations to build trust and deliver value to the customer. The aim of this course is to provide you with the skills, knowledge and philosophy on how to effectively implement consultative selling techniques to create long-lasting, mutually beneficial relationships with clients and increase sales success
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CPD WEBINAR: UNDERSTANDING SUICIDE
Suicide affects us all, directly or indirectly, and it is important that we normalise conversations about suicide. This empowering session explores the complexity of suicide and breaks down some of the stigma that surrounds it.
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CPD WEBINAR: ADVANCED CONTRACTORS ALL RISKS
This session examines how the standard Joint Contracts Tribunal contract has influenced the Contractors' insurance product, where and to whom the building contract imposes responsibility for insurance and the main classes affected
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SOCIAL: Paint 'N' Sip
We are delighted to offer our members a chance to network whilst creating your very own masterpiece! Painting is a great way for people to relax and promote team wellbeing. This unique event will give everyone the chance to get to know each other a little more, and have fun together.
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