Previous events
All previous events
CPD WEBINAR: RESTORING TRUST IN INSURANCE BY IMPROVING CUSTOMER SERVICE
At a time when the public image of insurance has never been in a more intensive spotlight, this webinar looks at the joint issues of customer service and trust – inextricably linked and vital to the future prosperity of the insurance sector
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CPD WEBINAR: Mergers & Acquisitions - key insurance issues
This session looks at some of the insurance issues faced during a client merger or acquisition and explores some of the insurance solutions available
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CPD Webinar: Property insurance: understanding why there will be 15% + rate increases in 2022
A combination of higher materials and labour costs will mean insurers are likely to need 9.6% increases just to cover rebuild cost inflation in the UK. However, given most need additional rate strength of around 6% to balance their loss-making property books, this will mean policyholders looking at rate increases of around 15% in 2022 on top of the 2021 increases!
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CPD WEBINAR: General Insurance Market Update - Issues and Implications
The last 12 months have seen huge changes in the insurance market and the wider world, to include Brexit, Covid-19 lockdowns, the BI Supreme court judgement, and a hardening insurance market. This practical and impactful session provides an overview of general UK market issues, developments and their implications for Insurers and Brokers
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CPD WEBINAR: A guide to Motor Legal Expenses Insurance
Motor Legal Expenses (MLE) is a class of insurance frequently misunderstood, overlooked or dismissed altogether. The webinar will be of value to those involved in Motor claims, underwriting, broking or anyone wishing to widen their knowledge of a highly topical and fast moving aspect of general insurance.
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CPD WEBINAR: WORKING WITH VULNERABLE CUSTOMERS
In our first CPD webinar of 2022, Alan Chandler, Chartered Insurer, will look at how firms have been treating customers unfairly including some disturbing case studies.
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CPD WEBINAR: ANNUAL FIRE SAFETY PRESENTATION FROM THE FPA
Welcome to our annual Fire Protection address and thanks again to the FPA for supporting us. This session will focus on the legislative changes underway in relation to the Building Safety Bill, Fire Safety Act and what we know of potential secondary legislation.
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IIC&G CPD WEBINAR: BANK OF ENGLAND ANNUAL STATE OF THE ECONOMY ADDRESS
Malindi Myers the agent for the South West will present an overview of the economy and then lead discussion around current themes.
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CPD WEBINAR: The Art of Unknowing: learning how to rethink and unlearn to make better strategic decisions for you and your clients
We live in an ever-changing world in both our personal and professional lives. Despite this situation, we often hesitate to rethink and instead try to rely on past experiences or our own domain experience to find solutions. This webinar will teach you how to find wisdom and happiness through new ways of thinking.
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CPD WEBINAR: The “purpose of duty” and a major new approach to professional negligence claims from the Supreme Court
Earlier this year, the Supreme Court, consisting of seven justices, handed down judgment in two cases (Manchester Building Society v Grant Thornton UK LLP and Khan v Meadows). These are two major decisions that will have a major impact on anyone who provides professional services and how claims should be approached.
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IIC&G Quiz Night Relaunch 2021
IIC&G QUIZ NIGHT RELAUNCH - 2021 Following the cancellation of our annual quiz last year due to the pandemic the IIC&G is proud to announce this has been relaunched. Please join us for our popular social event at Gordon League Rugby Club, Hempsted Lane, Gloucester, GL2 5JN
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IIC&G CPD WEBINAR: Understanding the different types of company structure.
It is essential all insurance staff have a good understanding of the different types of way in which a company could be structured and failing to understand these structures could lead to wrong cover being put in place. This webinar, provided by Alan Chandler one of the most popular presenters in the UK, will examine the difference between a sole trader, a partnership, a limited liability partnership, a private limited company and a public limited company. Alan will also explore the ways in which charities are formed
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CPD WEBINAR: Credit Hire. The What When How and Who
It has only been around for 30 years or so, but in that time credit hire has become one of the most sensitive and polarising subjects in the general insurance market. Depending on your perspective it can solve a perennial problem by keeping vital customers on the road or it can be an expensive and unnecessary luxury, which ultimately has to be paid for by the insuring public.
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CPD WEBINAR - Critical financial rules for GI brokers’ FCA compliance
This comprehensive and interactive webinar will focus on the critical financial aspects of FCA rules - overall business solvency (compliance with adequate resources Threshold Condition 2.4), professional indemnity requirements/limits/issues (incl covid cover) and the onerous client money handling rules under CASS 5.
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CPD WEBINAR- The Power Of Questions
The wise man doesn't give the right answers, he poses the right questions.’ Claude Levi-Strauss. Asking the right questions of ourselves, as much as of others, is one of the keys to success in our business and personal lives. This virtual training programme helps us to understand why questions are so important and how powerful they can be in leading us to the outcomes we want to achieve. This type of learning is applicable at all levels across the insurance industry, whether in sales, negotiation, claims, underwriting, broking or simply working collaboratively in teams or meetings
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CPD WEBINAR: The problems of under insurance in Personal Lines insurance products
This webinar, delivered by Alan Chandler, one of the most popular presenters in the UK, examines the challenge of making sure personal lines policyholders avoid under insurance. Where the insured has to provide a building sum insured, only 10% of policyholders in the UK get this correct, we can therefore see there is a major issue of under insurance.
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CPD WEBINAR- Directors’ and Officers’ Liability in a hard market – making the case to clients
D&O can be a difficult class of business for clients to understand and insurers/brokers to sell (especially in the current hard market). This session looks at these issues and suggests some practical solutions
View event detailsCPD WEBINAR - FCA’s new supervision strategy for GI brokers
In the FCA’s Dear CEO letter of 4 September 2020 they set out a new supervision strategy for GI brokers as they believe customers are buying unsuitable or poor value products and that insufficient or unclear information is being provided at point of sale and inappropriate sales tactics are the biggest contributors of customer harm
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