Previous events

All previous events

CPD WEBINAR- Creating an effective coaching & mentoring environment

  • Wed 03 May 12:30 pm – 1:30 pm
    • Jane Carr, Zing 365 Training Ltd

This live-online webinar aims to explain what coaching is all about. We will go through the process of how to prepare and deliver effective coaching together with a look at ways one can be supportive as a mentor. There will be hints and tips on maintaining a positive environment to allow coaching and mentoring to be well received and effective. This course is best suited to anyone in a team leader or managerial role who wants to inspire their staff.

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  • Fri 28 Apr 6:30 pm – 12:30 am

The highlight of the IIC&G social calendar is here! On behalf of the President of the Insurance Institute of Cheltenham and Gloucester, Tim Chandler Dip CII, we are delighted to announce that our 2023 dinner will take place on Friday 28th April 2023. We have a stunning new venue, an exciting line-up of entertainment and delicious menu planned, so please contact our Deputy President, Zoe Davis Dip CII on to secure your ticket/table.

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  • Thu 27 Apr 12:00 pm – 1:00 pm
  • Ecclesiastical Insurance

We need you! To get down to our AGM... Your local institute council invites you to attend their 2023 Annual General Meeting in order to hear first-hand reports from council members on previous and future activities and vote on the appointment of new council members for the forthcoming year. If you feel you could make a positive contribution to your institute, it is an ideal first step to becoming involved. Book your place today.

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  • Fri 21 Apr 7:00 pm – 9:00 pm

IIC&G is supporting a local cultural charity (TCF) as they raise funds towards the festival in July 2023. We are putting together a team for a fundraising event on Friday 21 April in Gloucester and wonder if any of our members would also like to put a team together? Details of the link are below and by going to the link this will take you to all the event details. You cannot book via the IIC&G website for this one. It is being hosted by our ex President and ex President of the Insurance Charities, Allen Prior. The event is being held at The Club at Tuffley Park CiC, Gloucester. If you book as a team then you only have one booking fee to pay. Hope to see you there!

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CPD WEBINAR: Building confidence and shifting your emotional state

  • Wed 05 Apr 12:00 pm – 1:00 pm
    • Nick Thomas, Nick Thomas & Associates

Many people believe that their emotional state is entirely dictated by external factors over which they have no control. For example, how often do we hear people say, ‘You make me angry/happy/sad’? In the workplace many develop and unconscious strategies that affect their emotional state and significantly affect their performance; typical examples include making telephone calls – particularly cold calls – and presenting or speaking in public. This empowering session shows delegates how to take control of their emotional state, shifting to the best possible state to achieve highly successful outcomes at work and at home.

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CPD WEBINAR - The cost-of-living crisis & insurance

  • Tue 21 Mar 12:30 pm – 1:30 pm
    • Matt Owen, Zing 365 Training Ltd

The cost of living has affected us all in one way or another, whether that is the price of food or the price of energy. But what’s the cause? And most importantly, how are businesses affected? This course will explore the key areas that brokers and insurers need to take into account when understanding the insured’s needs. It will also explore the importance of ensuring that the right levels of cover are in place, along with forecasted market trends to consider.

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CPD WEBINAR: Managing Conflict- How to Thrive with Difficult Conversations

  • Thu 16 Mar 12:00 pm – 1:00 pm
    • Michael Quigley, Kataholos

Conflict is not pleasant for all concerned, and yet our daily lives will consistently present us with conflict situations and behaviours: in our teams, at work, in our families and interacting with strangers. Being able to manage and negotiate this conflict will help you to feel calm, confident and able to effectively handle these challenging situations.

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CPD WEBINAR: Overcoming client objections to buying non-core policies

  • Wed 15 Mar 12:00 pm – 1:00 pm
    • Diane Jenkins, Nick Thomas & Associates

In difficult economic environment clients often buy less insurance – this session looks at various non-core policies (outside main property and liability classes) and identifies the benefits these policies provide for clients

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CPD WEBINAR:- Exceptional Communication - Become a vital communicator

  • Thu 09 Mar 12:00 pm – 1:00 pm
    • Michael Quigley, Kataholos

One of the most impactful professional skills is the ability to speak well, to convey a message, to tell a story- to move someone with your words. Being a public speaker, and crafting your speaking skills, will put you into a small group of individuals who can communicate at the highest level; it is both highly beneficial for your career and for your professional development.

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CPD WEBINAR: Meta Learning -Improve your ability to learn

  • Thu 02 Mar 12:00 pm – 1:00 pm
    • Michael Quigley, Kataholos

In today’s world, our ability to learn new information, understand how we learn and be able to apply our learning successfully in our lives, is an absolutely essential skillset. Too many of us do not understand well enough, the processes involved with learning.

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CPD WEBINAR: The New Consumer Duty: are you ready for a "paradigm shift?"

  • Wed 01 Mar 12:00 pm – 1:00 pm
    • Jeff Heasman, Jeff Heasman Consulting

The FCA has referred to the new consumer duty as a paradigm shift in their expectations. As we move ever closer to outcomes-based regulation, the FCA is increasingly focusing on the need for firms to embed conduct and cultural changes throughout the customer journey. This session will help you to understand the FCA´s expectations and the practical steps you can take now to ensure that you and your firm are prepared for this paradigm shift in the way we work. In particular this webinar will focus on the pillars of consumer understanding and consumer support.

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CPD WEBINAR- Holding dynamic virtual meetings

  • Tue 28 Feb 12:30 pm – 1:30 pm
    • Jen Yates, Zing 365 Training Ltd

This live-online webinar aims to help those who host virtual meetings. It could be an informal team meeting, one to one, a client meeting or a major presentation to a large group of people. Whilst it is fair to say we are now used to the virtual world of remote connections, making our interactions positive and engaging can prove a bit of a challenge. This hour course takes you through some of the available platforms, with hopefully some hints and tips on how to keep your audience engaged. Suitable for anyone who hosts remote meetings.

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CPD WEBINAR- Property Insurance in a post Brexit world

  • Tue 21 Feb 12:30 pm – 1:30 pm
    • Matt Owen, Zing 365 Training

We’ve all listened to Brexit over the past few years and may or may not experienced the full effects of it as they wouldn’t necessary interrupt our lives too much on a daily basis. But what about experiences that we wouldn’t come across daily? What was to happen if your house was to burn down? Or a client whose business you’re placing the insuring has a catastrophic fire, damaging the one piece of machinery that keeps their business operating? This course will look at the impact that Brexit has on insuring property, and the impactions that may come with it.

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  • Sat 18 Feb 9:30 am – 4:30 pm
    • Alan Chandler, Alan Chandler Training

We have an opportunity to present a Diploma Workshop for IIC&G members with one of the UK's finest insurance and exam trainers, Alan Chandler. This would be 2 separate sessions on the same day reviewing the M05 and M92 diploma subjects. This is an online workshop. Numbers are limited and restricted solely for IIC&G members

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CPD WEBINAR: EMERGING RISKS - Development of parametric BI solutions – dealing with coverage gaps

  • Wed 15 Feb 11:30 am – 12:30 pm
    • Diane Jenkins, Nick Thomas & Associates

This is the final of our Emerging Risks sessions and looks at some of the new BI solutions being developed by parametric insurers

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CPD WEBINAR: Employers Liability, Public Liability and Products Liability overview

  • Tue 14 Feb 12:00 pm – 1:00 pm
    • Alan Chandler, Alan Chandler Training

This webinar looks at providing an overview of the essential insurance covers of employers liability, public liability and products liability, what these policies cover and how a client could become legally liable. The presentation will be provided by Alan Chandler, one of the most popular presenters in the UK,

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  • Wed 08 Feb 1:00 pm – 2:00 pm
    • Alan Chandler, Alan Chandler Training

This one-hour webinar, presented by Alan Chandler one of the most popular presenters in the UK, will explain the difference between a bond and an insurance contract and show why brokers need to understand what a builders performance bond is.

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CPD WEBINAR: EMERGING RISKS- Human v automated decision making; have we gone too far

  • Thu 26 Jan 12:00 pm – 1:00 pm
    • Jeff Heasman, Jeff Heasman Consulting

We have reached a critical crossroads in the digitisation and automation of processes within insurance and financial services. Some say that we have already gone too far and the human element is being continuously eroded, whereas others believe we have not gone far enough and that insurance and financial services continues to lag behind other professions. There is a fine balance to be struck. Based on doctoral research being conducted by Jeff Heasman and other sources of research and industry insights, this thought-provoking webinar will examine both sides of the debate and suggest a way forward to ensure the best possible outcome for the profession and for our clients. With the new Consumer Duty requiring a review of algorithms to test for bias in decision-making, the debate has never been more relevant.

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CPD WEBINAR : EMERGING RISKS - Big Data and the Importance of Small Data and its relevance to insurance

  • Thu 19 Jan 12:00 pm – 1:00 pm
    • Gary Nuttall, Distlytics Ltd

We’ve heard the term “Big Data” but what does it actually mean ? What makes it “big” and is it more important than small data ? Spreadsheets can now handle up to 17 billion data items….but is that big data ? We will look at what the term “Big Data” means, the opportunities it provides and how it is being used in organisations to make better informed decisions. We will explore some of the risks it poses when used incorrectly and why data quality is important. We will also see how a single character typed in to a system incorrectly bankrupted a previously profitable business.

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CPD WEBINAR: EMERGING RISKS - What Is Environmental, Social, and Governance (ESG)?

  • Tue 17 Jan 12:30 pm – 1:30 pm
    • Kerris Earle, Zing 365 Training Ltd

Environmental, Social & Governance (ESG) regulation is on the rise globally with many new requirements for companies to report on how they are managing ESG risks, and what actions they are taking to prevent adverse impacts on the climate and other factors such as Human Rights. This latest Emerging Risks session from IIC&G identifies how it came about, what it is and the impact on the economy and society

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