What a fantastic day at our AI Conference!

What a fantastic day at our AI Conference!

A full programme of thought‑provoking sessions, five brilliant speakers and a room filled with energy, curiosity and conversation.

We explored AI from every angle — from managing AI fears, AI for brokers, to AI in sales, the regulator’s perspective, and even what winemaking can teach us about AI in insurance.

Each speaker brought something unique, insightful and genuinely engaging.

A huge thank you to our speakers:

• Susan Heaton-Wright Heaton‑Wright – Managing Your AI Fears

• Jim Dart – AI for Insurance Brokers

• Nick Thomas – AI in Sales

• Matt Connell – The Regulator’s Role in Meeting Consumer & SME Expectations

• Jeff Heasman – What Winemaking Can Teach Us About AI in Insurance

Thank you also to Mark Morris for coordinating the day so smoothly — your work behind the scenes ensured everything ran seamlessly.

It was a day of learning, networking and genuine engagement, topped off with a great lunch and plenty of lively discussion between sessions.

A brilliant day all round, and wonderful to see so many members (PFS and CII) getting involved.