Previous events

All previous events

Webinar: Time Management Skills

  • Tue 07 Nov 12:00 pm – 1:00 pm
    • Susan Heaton-Wright

We are all time poor; and are expected to deliver more work for others. “I have too much to do” and “I don’t have time” are complaints we are all hearing. Being able to manage your time and work more effectively and efficiently is a skill we all need to acquire. In this interactive workshop, we will share practical ways to manage your time and work more efficiently.

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Diploma in Insurance Online Training Programme

  • Mon 06 Nov – Mon 17 Feb
    • Alan Chandler

The Insurance Institutes of the North-West, in partnership with the Worshipful Company of Insurers, is delighted to offer a fast track initiative to help members gain their Diploma in Insurance. This programme offers members the opportunity to benefit from a FREE study course specifically designed to help students attain their Dip CII in 15 months through structured learning. If you would like to advance your CII qualifications, now is the time to do so.

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IIM and BIBA 2023 Greater Manchester Quiz Night

  • Wed 25 Oct 6:15 pm – 11:00 pm
  • Revolution

We are happy to announce that The Quiz Evening is back! It will be held on 25th October 2023 at the Revolution Parsonage Gardens, just off Deansgate. This year it will be a joint event with BIBA. Join us for a fun and competitive evening of general knowledge. Quiz starts at 6.15pm.

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Webinar: Resilience, agility and influence

  • Thu 19 Oct 12:00 pm – 1:00 pm
    • Tom Flatau, Teamworking International

Some people seem to deal with whatever is thrown at them. Long hours, uncertainty, back-to-back meetings, re-structuring, family demands. They take it in their stride. Old-school thinking has us believe that these lucky people are born with the ability to deal with stress - while the rest of us struggle to cope with life’s constant demands and overwhelm. Breaking news. The latest neuroscience and positive psychology research shows that learning to handle stress and develop an optimistic outlook is within everyone’s grasp because we all have the power to literally re-wire our brain! It’s time to switch mindset People with an optimistic outlook and resilience strategies are more productive, happier, healthier and even live longer. With the right support, it is entirely possible to switch mindset even if you are currently buried deep within negativity

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Webinar: Supporting customers through the continued cost-of-living crisis

  • Wed 18 Oct 12:00 pm – 1:00 pm
    • Adrian Golifer, Insurance Institute of Manchester

The Bank of England recently raised interest rates, and the UK is facing its most extended economic downturn since the Great Depression of the 1930s. As the rising cost of living continues to impact customers and staff nationwide, it is crucial for firms to ensure that individuals with vulnerable characteristics receive the support they need.

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PFS Greater Manchester Autumn Conference

  • Thu 12 Oct 8:45 am – 3:00 pm
  • DoubleTree by Hilton Manchester Airport
    • Elliott Date, Fidelity
    • Andy Woollon, Zurich
    • Ash Kapasi, Quilter
    • Karl Steadman, JUST
    • Dean Swindell, PortfolioMetrix
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Webinar: Cert CII IF1 Insurance, legal and regulatory revision – two half day study sessions

  • Mon 09 Oct 9:30 am – 12:30 pm
    • Phil Peers, Insurance Training Partnership

We have added 5 additional spaces for the second CERT CII IF1 Revision Session! Please see below for additional information. The second session will focus on the exam questions and how best to prepare yourself for the type of questions you will come across and learn how to best approach these. The session will run on the 09/10/2023 from 09:30-12:30

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In person event: How the language we use influences client behaviour (Includes lunch and networking)

  • Thu 28 Sep 12:00 pm – 2:00 pm
  • Trafford Rugby Club
    • Carla Brown, Oakmere Wealth Management

The language we use with our clients can create deeper, more meaningful relationships with them and connect on an emotional level. This in turn leads to more loyal clients who will become your sales team and ultimately generate more referrals. In this dynamic session, attendees will discover ways to find your 'why', why this is so important, and how you can communicate this effectively to clients using the right language and make us more relatable and attract the right fit clients. The session will also provide an opportunity to network with members and a complimentary lunch.

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Walking Tour Event

  • Thu 21 Sep. 5:30 pm

Join the Insurance Institute of Manchester walking tour to re-discover our city! The Insurance Institute of Manchester walking tour is an excellent opportunity to re-discover the vibrant city of Manchester. Whether you're a visitor or a local, the Insurance Institute of Manchester walking tour is a great way to discover the city's unique character, its past, and its present. So, put on your walking shoes and come join us for a fun and informative journey through Manchester's streets!

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Webinar: Unconscious Biases that undermine performance and decision making

  • Tue 19 Sep 12:00 pm – 1:00 pm
    • Tom Flatau, Teamworking International

An unconscious or cognitive bias is a systematic thinking error that causes us to make poor decisions and judgments, often taking the form of social stereotypes. To make sense of the infinite complexity of the world, our brain has to take short-cuts, like categorising people into groups with expected traits. The downside is the potential for prejudice which can ultimately lead to unintended racial, gender and other biases. This is the first of 3 part course with 2 sessions to follow at later dates.

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Webinar: Getting the most out of your study sessions

  • Thu 14 Sep 12:00 pm – 1:00 pm
    • Emma Ackers

This session is a must for those preparing to sit exams. You will learn useful techniques to get better organised so you feel in control of your studies. Hear about hints and tips to get the motivation you need to get you through the learning materials and exam ready. Learn how to improve recalling and retaining information.

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Conversations around self-harm and suicide

  • Mon 11 Sep 12:00 pm – 1:00 pm
    • Helen Pettifer, WASP (Workplace Awareness of Suicide Prevention)

10th September is World Suicide Prevention Day. Acknowledged globally, this day focuses attention on suicide, reduces stigma and raises awareness among individuals, communities, organisations and governments that suicide can be prevented.

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Focus…the Most Important Skill of the 21st Century

  • Mon 04 Sep 12:00 pm – 1:00 pm
    • Sha Hussain, The Wellness Movement

Come and join award-winning wellbeing consultant and founder of The Wellness Movement, Sha Hussain for a session themed around the skill focus. Learning to focus isn’t just important because it’s a rare skill, but because it also increases your chances of becoming a successful and happy person. In this workshop we take a closer look at what holds us back from a genetic and societal perspective and reveal how you can sharpen your ability to focus in your personal and professional life.

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IIM Pride 2023

  • Sat 26 Aug 10:00 am – 2:00 pm

Join the Insurance Institute of Manchester at Manchester’s LGBTQ+ Pride Parade and Make a Difference! Calling all proud individuals, allies, and advocates of the LGBTQ+ community! It's time to mark your calendars for the much-anticipated Manchester LGBTQ+ Pride Parade, happening on Saturday 26th August 2023. Get ready to celebrate diversity, promote inclusivity, and create lasting memories in a vibrant, positive, and empowering atmosphere.

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Cyber Security Case Study

  • Thu 17 Aug 11:00 am – 12:00 pm
    • Brad Fraser, Infoprotect UK

A real life case of a law firm/client that was comprised in email fraud, leading to a large financial loss for the victim, that the law firm had to refund due to their negligence. Brad Fraser, CEO of Infoprotect UK provides an insight into his expertise below. As the CEO of Infoprotect UK, a managed IT solutions provider, I help businesses achieve cybersecurity readiness, constant connectivity, and customer satisfaction. With over 30 years of experience in business leadership, management, commerce, sales, and cybersecurity, I have developed a strong expertise in this field and a reputation for delivering high-quality services and solutions. I am also the executive chairman of PlusNarrative, a technology innovation company that creates digital products and platforms for various industries. Additionally, I am the executive chairman of LabourGenie.Net, a workforce management and human capital specialist, and the CEO of Mobile 1, a field service management company. I have interests in several other businesses, as well as being a partner at Vincere Simul Ltd, a consulting firm, and a non-executive director at Infoprotect South Africa, a cybersecurity company. My mission is to add value to SMEs and global organizations through my diverse portfolio of ventures, and to serve my team, customers, and network with kindness and integrity. I constantly strive to improve myself and learn from all sources, including anyone who has a story to tell. I am passionate about business performance turnaround and startup growth, and I focus on leadership, mentorship, people management, and a hands-on approach. I am a proactive and results-driven leader, entrepreneur, investor, and consultant, who operates honestly, directly, and ethically

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Managing Menopause

  • Wed 26 Jul 12:00 pm – 1:00 pm
    • Emma Dechoux, Managing Director

We invite you to join us for this online event for anyone wanting to understand more about managing the menopause. This workshop will help to highlight some of the challenges that people face during the menopause. It will also look at how we can take positive steps to help manage these challenges and provide practical solutions and techniques that can be applied in the workplace.

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Manchester Insurance Institute Football Tournament 2023

  • Thu 20 Jul 1:45 pm – 5:30 pm
  • Lucozade Powerleague

It’s back! We are looking forward to hosting all the teams again this year, and more, at the annual CII football tournament. Whatever happens, it’s assured to be a great day out and hopefully the weather will be good too as it’s being held in July this year. We look forward to seeing you all there! Please book using the link below or contact Richard Townsend ( if you have any further questions

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Webinar: GI Consumer Duty and Update

  • Tue 27 Jun 1:00 pm – 2:00 pm
    • Branko Bjelobaba

The FCA has made it clear that "some firms may be further behind in their thinking and planning for the Duty. This brings a risk that they may not be ready in time, or they may struggle to embed the Duty effectively throughout their business." A recent review highlighted three key areas where firms should particularly focus their attention during the second half of the implementation period (to 31 July 2023):- 1) Effective prioritisation; 2) Embedding the substantive requirements; 3) Working with other firms (many firms need to work and share information with other firms in the distribution chain but some plans gave little focus to this area).

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Style In The City 2023

  • Fri 23 Jun. 11:00 am
  • The Midland Hotel

Sandra McDonald, President of the Insurance Institute of Manchester is delighted to announce that our annual Style in the City event will take place on Friday 23rd June 2023 at The Midland Hotel, Manchester!

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What is algorithmic underwriting?

  • Wed 21 Jun 12:00 pm – 1:00 pm
    • Bijal Patel, Aurora
    • Dorota Blaszczuk, Aurora
    • Victoria Royle, Aurora

It is said that much of insurance in the future will be algorithmically underwritten, but what does this mean and how can we benefit from this? This session will break down what it is, the journey to get there and describe the significant benefits in store for brokers, underwriters, and customers, using the speakers’ own experience of algorithmic underwriting, and considering how the market can leverage technological advances in technology and data.

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