Broking Skills Workshop

What are the ingredients of a successful insurance broker?

In this lunch time workshop - Neil Park discusses the key skills and competencies insurance brokers require and how they will need to develop as the insurance market continues to evolve.

Workshop content

· Key skills and competencies of successful insurance brokers

· Market and technological changes impacting insurance brokers

· Identifying customers’ risk and insurance needs

· Designing insurance programs which meet customers’ needs

· Successfully negotiating claims

· Building long term customer relationships and loyalty

Neil is an experienced trainer and consultant currently working in the insurance industry in the United Kingdom and internationally delivering workshops in technical insurance, broking and negotiation skills. He also trains and support candidates taking their Chartered Insurance Institute Certificate, Diploma and Advanced Diploma examinations.