Previous events

All previous events

Optimum Productivity and Performance in the Modern Workplace

  • Wed 03 May 12:00 pm – 1:00 pm
    • Nick Thomas

This session looks at how we can optimise our productivity and performance at work. We examine the modern challenges to effective productivity, and how the remote or hybrid work environment has only emphasised the need for professionals to take control of their own motivation, focus, and execution.

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Webinar: Food for Mood

  • Tue 02 May 12:00 pm – 1:00 pm
    • Anna Reddy, Leap Health

Although your brain is only 2% of your body weight, it consumes 20% of the calories you eat. So, why on earth when we think about nutrition are we often lead to focus on body image? Fuel your mind, and mental strength you will find!

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Consumer Duty and the Impact on Claims Handling

  • Thu 27 Apr 12:30 pm – 2:00 pm
    • James Tye, Hammersbach Consulting Limited
    • Nick Thomas, Nick Thomas & Associates

The FCA is determined to establish a consistent level for customer experiences and create better customer outcomes. The new rules come into force on the 31 July 2023 and will be fully implemented by the 30 April 2024.

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Annual General Meeting 2023

  • Wed 26 Apr 5:30 pm – 7:00 pm

Your local institute council invites you to attend their 2023 Annual General Meeting in order to hear first-hand reports from council members on previous and future activities and vote on the appointment of new council members for the forthcoming year.

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Trust and Loyalty

  • Wed 19 Apr 12:30 pm – 1:30 pm
    • Jeff Heasman

Trust has been compromised and loyalty challenged by a series of recent events which have been both within and outside our control. This webinar will examine the essential elements of what trust is, how to gain trust and keep it, as well as what to do when trust and loyalty are jeopardised.

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Webinar: Working From Home & Hybrid… Without Forgetting Health & Happiness

  • Tue 18 Apr 12:00 pm – 1:00 pm
    • Anna Reddy, Leap Health

WFH&H…WFH&H...! Gain a greater awareness of the health habits that hinder and help your productivity when WFH&H. We'll explore nutrition, movement, sleep, positive noise, & productivity winners, whilst linking these to your individual world.

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R06 - Financial Planning Practice Revision Day- 14/04/2023

  • Fri 14 Apr 9:30 am – 4:30 pm
    • Darren Slater FPFS, Cert SMP

The content of the day will be to go over exam technique and potential questions as the trainer will have the fact find that will be used in the April 2023 exam.

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An Overview of Commercial Package Insurance

  • Thu 13 Apr 12:00 pm – 1:00 pm
    • Alan Chandler

This webinar will provide a practical look into the various sections of a typical commercial package insurance policy, what is covered and what protection a commercial customer actually obtains, so that brokers, underwriters and claims staff alike can be confident when explaining the different sections of cover.

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Annual Quiz 2023

  • Thu 06 Apr 7:00 pm – 11:00 pm
  • Shearers Sports Bar & Lounge

Join us for our Annual Quiz!

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Customer Decision Making

  • Wed 05 Apr 12:30 pm – 1:30 pm
    • Jeff Heasman

Behavioural economics gives us invaluable insights into how we can adapt the way we provide information, understand customer decision-making processes, shape the sales process (including the concept of nudging) and engage more effectively with potential or existing clients.

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Understanding Grief & Bereavement

  • Wed 29 Mar 12:00 pm – 1:00 pm
    • Steve Heath, MHIB

This session will explore the relationship between loss, grief, bereavement and mental health; how we can manage grief in healthy ways; and how we can support others who are experiencing loss or grief

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A Plain English Introduction to Engineering Insurance and Inspection

  • Wed 22 Mar 1:00 pm – 2:00 pm
    • Alan Chandler

This is an hour’s presentation looking to provide a plain English overview of the Engineering insurance market, which is often shrouded in mystery and badly understood. We will look at both the inspection and insurance cover elements of Engineering insurance.

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A Masterclass in Stress Management

  • Thu 16 Mar 12:00 pm – 1:00 pm
    • Claire Russell
    • Steve Heath, MHIB

This webinar session introduces some new stress management tools and serves as a great reminder of the relationship between stress and ill health.

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How to make proposals

  • Wed 15 Mar 10:30 am – 11:30 am
    • Jeff Heasman

In this session we will look at the advantages and disadvantages of making the first proposal, how to communicate your proposal, responding to counter proposals and effective strategies to either seal the deal or walk away without damaging the relationship.

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Women's Mental Health

  • Thu 09 Mar 12:00 pm – 1:00 pm
    • Steve Heath, MHIB

In this session, we will explore some of the specific risk factors and protective factors that can influence women’s mental health. Attendees will leave with some practical tools that will help support them to improve their mental health and wellbeing.

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An introduction to co-opetition

  • Wed 08 Mar 12:30 pm – 1:30 pm
    • Jeff Heasman

Co-opetition is the combination of co-operation and competition. From negotiations to business growth and working effectively as an intermediary or with intermediaries, the strategy of co-opetition will be a valuable tool that you will be able to implement in your day-to-day work.

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Young Professionals' Group AGM

  • Thu 02 Mar 5:30 pm – 7:00 pm
  • Allianz Insurance

Your local institute YPG invites you to attend their 2023 Annual General Meeting in order to hear first-hand reports from committee members on previous and future activities and vote on the appointment of roles for the forthcoming year.

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Networking - A Professional Approach

  • Thu 02 Mar 12:00 pm – 1:00 pm
    • Nick Thomas

Very few of us adopt the same professional and structured approach to networking that we may afford other areas of our working lives. With major networking events like BIBA on the horizon this session will help delegates to raise their networking game and reap the rewards for themselves and their employers

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How to Succeed with Your Inner Critic - Part 4: New Ways to Motivate Yourself Without Beating Yourself Up

  • Mon 27 Feb 1:00 pm – 2:00 pm
    • Melissa Kidd, Motem Ltd

This is a four-part, interactive programme of 1 x hour sessions. It’s designed to help members of the CII develop their self-confidence, increase their motivation and build resilience so that they are in an even stronger position to deliver on the CII’s promise of trust, professionalism and standards.

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An Introduction to Maritime Law

  • Wed 22 Feb 12:30 pm – 1:30 pm
    • Jeff Heasman

This is an introductory level session for insurance professionals with only a basic or no prior knowledge of maritime law but with a general interest in the area or looking to move into a job role that involves maritime law.

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