Presentation Skills

The Insurance Institute of Cardiff invite you to a webinar on; Presentation Skills

Event Details:

Wednesday 11^th August 2027 – 12:30 – 13:30

The webinar will be run via Zoom, a global web-conferencing solution. Zoom is easy to use, a link and joining instructions will be sent to you at the time of booking.

About the session:

A successful presentation helps an audience understand your message, recognise its relevance and know what to do next. This interactive masterclass draws on the SuperStar Communicator™ methodology to explore audience and purpose, content, preparation, performance and presence, and voice. Through practical exercises, participants will develop techniques to organise their ideas, manage nerves and deliver with greater clarity, confidence and impact, whether presenting virtually or in person.

 Learning objectives:

Following this presentation the delegates will be able to:

• Define the purpose of a presentation and adapt it to their audience’s needs.
• Structure a clear message with an engaging opening and purposeful conclusion.
• Make complex information accessible through relevant examples and stories.
• Use preparation and rehearsal techniques to manage nerves and build confidence.
• Apply vocal variety, pace, pauses and body language to support their message and engage their audience.

About the speaker:

Susan Heaton-Wright is an international professional speaker, leadership communication specialist and founder of SuperStar Communicator™. Recognised as Best TEDx Speaker 2026, she helps leaders and emerging talent communicate with clarity, confidence and credibility, so their expertise is heard and their contribution recognised.

Susan has worked with Insurance Institute groups for over ten years, delivering engaging, practical professional development sessions. Her clients also include global organisations such as AstraZeneca, Pfizer, Deloitte and Zurich, and she has delivered sessions to participants from more than 140 countries.

A former prize-winning professional opera singer, Susan combines her performance experience with practical approaches to leadership and communication. Her SuperStar Communicator™ methodology helps professionals strengthen their impact in presentations, meetings and everyday business conversations.

Susan has been studying Neuroscience for Business with MIT Sloan, deepening her understanding of how attention, emotion and decision-making shape the way we communicate, connect and influence.

Known for her warm, interactive delivery, Susan gives participants opportunities to practise techniques and apply their learning to real workplace situations. Her message is simple: Be Seen. Be Heard. Make an Impact.

Further information:

A link will be sent via your email address supplied at the time of booking. PLEASE DO NOT share this with anyone else.

Please note that this webinar will be hosted on the Zoom platform which may be restricted by some employers. Members may need to utilise their own personal devices in these circumstances to access the platform.