Previous events

All previous events

IIC&G Annual General Meeting 2022 (Hosted via Microsoft Teams)

  • Thu 28 Apr 12:00 pm – 1:00 pm

We need you! (To get down to our AGM, that is...) Your council invites you to attend the 2022 Annual General Meeting of Cheltenham and Gloucester Insurance Institute Hear first-hand reports from council members on previous and future activities and vote on the appointment of new council members. If you feel you could make a positive contribution, it is an ideal first step to becoming involved.

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Diploma in Insurance Online Training Programme

  • Tue 26 Apr – Fri 21 Jul
    • Alan Chandler

The Insurance Institutes of the South West, in partnership with the Worshipful Company of Insurers, is delighted to offer a fast track initiative to help members gain their Diploma in Insurance. This programme offers members the opportunity to benefit from a FREE study course specifically designed to help students attain their Dip CII in 15 months through structured learning. If you would like to advance your CII qualifications, now is the time to do so.

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CPD WEBINAR: FCA Business Interruption Test Case - where are we now?

  • Wed 13 Apr 12:00 pm – 1:00 pm
    • Branko Bjelobaba FCII, Branko Ltd

This talk will also look at some key decisions made by the FOS following claims that have been turned down by insurers and will also provide an update on insurer statistics. Brokers will be reminded to robustly reassess their advice process thus ensuring they are not blamed for having sold policies that have not fully catered for the needs of clients. Plus it will also address how the FCA could stop firms trading if they don’t have a compliant PI policy that covers COVID.

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CPD WEBINAR: How to correctly advise your clients on setting correct indemnity periods under Business Interruption insurance policies.

  • Fri 08 Apr 12:00 pm – 1:00 pm
    • Alan Chandler, Alan Chandler Training

Brokers increasingly face PI claims for failing to advise clients correctly on setting appropriate Business Interruption indemnity periods. This one-hour webinar provided by Alan Chandler, one of the most popular presenters in the UK, will examine all the different factors a client needs to take into account when setting an indemnity period.

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CPD Webinar: How contract conditions can change the liability of an insured and why brokers must advise clients on this.

  • Mon 28 Mar 12:00 pm – 1:00 pm
    • Alan Chandler, Alan Chandler Training

Many policyholders sign contracts without realising they are potentially exposing themselves to liabilities that are not covered by their insurances. Often these contracts are signed in order to either win business or obtain key supplies, either way they are extending their liability beyond the potential protection provided by the liability insurer

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CPD WEBINAR: Sales Prospecting Skills - cutting through the noise

  • Wed 23 Mar 12:00 pm – 1:15 pm
    • Nick Thomas

This session explores the importance of a co-ordinated multiple touchpoint strategy to ‘cut through the noise’ and connect with prospects in an age of e-channel saturation and buyer overwhelm. We overview the reasons and strategy for this approach before drilling down to look at best practice for each of the individual contact methods

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CPD WEBINAR: CURRENT THINKING ON FCA CONSUMER DUTY RULES

  • Wed 09 Mar 12:00 pm – 1:00 pm
    • Branko Bjelobaba FCII, Branko Ltd

The FCA have revised their requirements in this final consultation and have set out their proposals in more detail and final rules are due in July 2022. This talk will walk you through their current thinking.

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CPD WEBINAR: Demystifying ART - non-conventional insurance options

  • Wed 02 Mar 12:00 pm – 1:00 pm
    • Diane Jenkins and Nick Thomas, Nick Thomas + associates

This session looks at some of the non-conventional programme options that may be of interest to the more sophisticated client, and which gives brokers and insurers an opportunity to demonstrate innovation. The session will look at the main types of alternative risk transfer options

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CPD WEBINAR: RESTORING TRUST IN INSURANCE BY IMPROVING CUSTOMER SERVICE

  • Thu 17 Feb 12:30 pm – 1:30 pm
    • Bernard Thornton FCII

At a time when the public image of insurance has never been in a more intensive spotlight, this webinar looks at the joint issues of customer service and trust – inextricably linked and vital to the future prosperity of the insurance sector

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CPD WEBINAR: Mergers & Acquisitions - key insurance issues

  • Tue 15 Feb 12:00 pm – 1:00 pm
    • Nick Thomas and Diane Jenkins, Nick Thomas + associates

This session looks at some of the insurance issues faced during a client merger or acquisition and explores some of the insurance solutions available

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CPD Webinar: Property insurance: understanding why there will be 15% + rate increases in 2022

  • Tue 08 Feb 12:00 pm – 1:00 pm
    • Alan Chandler, Alan Chandler Training

A combination of higher materials and labour costs will mean insurers are likely to need 9.6% increases just to cover rebuild cost inflation in the UK. However, given most need additional rate strength of around 6% to balance their loss-making property books, this will mean policyholders looking at rate increases of around 15% in 2022 on top of the 2021 increases!

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CPD WEBINAR: General Insurance Market Update - Issues and Implications

  • Wed 26 Jan 12:00 pm – 1:00 pm
    • Nick Thomas & Diane Jenkins

The last 12 months have seen huge changes in the insurance market and the wider world, to include Brexit, Covid-19 lockdowns, the BI Supreme court judgement, and a hardening insurance market. This practical and impactful session provides an overview of general UK market issues, developments and their implications for Insurers and Brokers

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CPD WEBINAR: A guide to Motor Legal Expenses Insurance

  • Wed 19 Jan 12:30 pm – 1:30 pm
    • Bernard Thornton FCII

Motor Legal Expenses (MLE) is a class of insurance frequently misunderstood, overlooked or dismissed altogether. The webinar will be of value to those involved in Motor claims, underwriting, broking or anyone wishing to widen their knowledge of a highly topical and fast moving aspect of general insurance.

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CPD WEBINAR: WORKING WITH VULNERABLE CUSTOMERS

  • Mon 10 Jan 12:30 pm – 1:30 pm
    • Alan Chandler, Alan Chandler Training

In our first CPD webinar of 2022, Alan Chandler, Chartered Insurer, will look at how firms have been treating customers unfairly including some disturbing case studies.

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CPD WEBINAR: ANNUAL FIRE SAFETY PRESENTATION FROM THE FPA

  • Thu 16 Dec 12:30 pm – 1:30 pm
    • Howard Passey BEng(Hons) MIFireE FIFSM, Fire Protection Association

Welcome to our annual Fire Protection address and thanks again to the FPA for supporting us. This session will focus on the legislative changes underway in relation to the Building Safety Bill, Fire Safety Act and what we know of potential secondary legislation.

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IIC&G CPD WEBINAR: BANK OF ENGLAND ANNUAL STATE OF THE ECONOMY ADDRESS

  • Tue 30 Nov 12:00 pm – 1:00 pm
    • Malindi Myers, Bank of England,Agency for the South West

Malindi Myers the agent for the South West will present an overview of the economy and then lead discussion around current themes.

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CPD WEBINAR: The Art of Unknowing: learning how to rethink and unlearn to make better strategic decisions for you and your clients

  • Wed 24 Nov 12:00 pm – 1:00 pm
    • Jeff Heasman

We live in an ever-changing world in both our personal and professional lives. Despite this situation, we often hesitate to rethink and instead try to rely on past experiences or our own domain experience to find solutions. This webinar will teach you how to find wisdom and happiness through new ways of thinking.

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CPD WEBINAR: The “purpose of duty” and a major new approach to professional negligence claims from the Supreme Court

  • Wed 17 Nov 12:00 pm – 1:00 pm
    • Jeff Heasman

Earlier this year, the Supreme Court, consisting of seven justices, handed down judgment in two cases (Manchester Building Society v Grant Thornton UK LLP and Khan v Meadows). These are two major decisions that will have a major impact on anyone who provides professional services and how claims should be approached.

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IIC&G Quiz Night Relaunch 2021

  • Thu 11 Nov 7:30 pm – 10:30 pm

IIC&G QUIZ NIGHT RELAUNCH - 2021 Following the cancellation of our annual quiz last year due to the pandemic the IIC&G is proud to announce this has been relaunched. Please join us for our popular social event at Gordon League Rugby Club, Hempsted Lane, Gloucester, GL2 5JN

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IIC&G CPD WEBINAR: Understanding the different types of company structure.

  • Tue 09 Nov 12:30 pm – 1:30 pm
    • Alan Chandler, Alan Chandler Training

It is essential all insurance staff have a good understanding of the different types of way in which a company could be structured and failing to understand these structures could lead to wrong cover being put in place. This webinar, provided by Alan Chandler one of the most popular presenters in the UK, will examine the difference between a sole trader, a partnership, a limited liability partnership, a private limited company and a public limited company. Alan will also explore the ways in which charities are formed

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